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Torque Coordinator - GM Defense at General Motors in Concord, NC
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Job Description
Job Description
On Site : This role is categorized as onsite. This means the successful candidate is expected to report to the GM Defense Production Facility in Concord, North Carlina on a full-time basis (shift is four 10's, Monday - Thursday).
About GM Defense:
GM Defense is driving the future of military mobility by leveraging the best-in-class capabilities of General Motors for unmatched innovation, proven performance and breakthrough life-cycle economics! We deliver reliable, affordable, and innovative products across a full spectrum of capabilities – integrated vehicles, power and propulsion, autonomy, mobility, and security!
GM Defense is seeking a highly motivated, dynamic individual looking for an opportunity that will allow them to showcase their talents and have an impact in a strategic growth area. Our ideal candidate thrives in ambiguity and demonstrates problem-solving leadership with limited oversight!
The Torque Coordinator is responsible for developing, implementing, and sustaining torque control strategy across the plant to ensure critical fastenings are installed safely, correctly, and consistently. This role provides technical leadership for torque tools and systems, supports launch and engineering changes, and drives compliance to corporate torque standards and customer requirements.
What You’ll Do (Responsibilities):
Safety & Compliance
- Champion a safety-first culture in all torque-related activities, ensuring compliance with plant safety policies and lockout/tagout, ergonomics, and housekeeping standards.
- Ensure torque processes and equipment comply with corporate torque standards, customer requirements, and applicable regulatory requirements.
- Own the plant torque strategy for critical and safety-related fastenings, including definition of fastening methods, torque/angle specifications, and confirmation plans.
- Maintain and update torque-related process control documentation (e.g., bills of operation, PCPs, torque standards, work instructions) and ensure changes are effectively communicated to stakeholders.
- Partner with Industrial Engineering and Manufacturing to confirm that torque requirements are correctly reflected in job element sheets (JES) and standard operation sheets (SOS).
- Lead selection, deployment, and optimization of torque tools and controllers (e.g., DC tools, nutrunners, click/beam wrenches, torque/angle monitoring systems).
- Define and maintain torque programs, limits, and parameter sets; periodically audit tools and programs to confirm correct setpoints and reaction strategies.
- Coordinate calibration, preventive maintenance, and repairs for torque tools in partnership with maintenance and suppliers; minimize downtime and ensure traceability of calibration records.
- Monitor torque performance metrics (e.g., first-time quality, scrap, rework, torque confirmation results) and drive corrective actions and continuous improvement.
- Investigate torque-related quality issues and equipment problems using structured problem-solving methods; identify root cause and implement robust, systemic solutions.
- Use statistical methods and data from torque systems (curves, rundown angles, failure codes) to validate process capability and refine torque limits.
- Provide torque engineering support for new product/program launches, line moves, and process changes, including trials, run-at-rate, and validation builds.
- Participate in change management activities to assess torque impact of design changes, new tooling, and material changes; validate modifications through trials and documentation updates.
- Develop and deliver training for operators, team leaders, quality inspectors, and maintenance on torque fundamentals, proper tool use, and reaction strategies.
- Mentor backup torque coordinators and key plant resources to build bench strength and sustain best practices.
- Serve as the plant subject matter expert for torque, collaborating with Manufacturing, Maintenance, Engineering, Quality, Industrial Engineering, and Supplier Quality.
- Participate in corporate/global torque forums to share lessons learned, adopt best practices, and align with global torque standards and scorecards.
- Communicate torque risks, status, and action plans clearly to plant leadership and cross-functional teams.
Your Skills and Abilities (Required Qualifications):
- Bachelor's degree in an engineering, manufacturing or technical discipline or related field.
- Minimum of two years' experience in manufacturing or assembly operations.
- Candidate must either be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee) or a non-U.S. Person who is eligible to obtain any required export control authorization.
- Strong analytical and problem-solving skills; able to process data, and apply structured problem-solving methods.
- Proven ability to work cross-functionally and influence without direct authority; strong verbal and written communication skills.
- Proficiency with standard office software and ability to learn plant systems (e.g., maintenance CMMS, quality/production data systems).
- Onsite position in a manufacturing plant environment with frequent presence on the production floor.
- May require off-shift support, weekend work, and overtime during launches, trials, or critical issue resolution.
- Occasional travel to suppliers, sister plants, or corporate technical centers as required.
What Will Give You a Competitive Edge (Preferred Qualifications):
- Demonstrated experience with torque-controlled fastening processes and equipment (DC tools, torque/angle systems, mechanical torque tools).
- Experience in automotive/defense or similar complex assembly environment.
- Familiarity with corporate torque standards, error-proofing concepts, PFMEA, control plans, and layered process audits.
- Experience with plant floor monitoring or torque management systems and industrial communication networks.
- Knowledge of lean manufacturing / Global Manufacturing System (GMS) and continuous improvement tools.
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