Scrum Manager at General Motors in Markham, Ontario, Canada

Scrum Manager Location: Markham, Ontario, Canada Job Description Vacancy Status: Yes - This posting is for an existing vacancy within the organization and is open to new applications. AI Disclosure: As part of the application process, Artificial Intelligence will be used in the hiring process for this role Hybrid - This role is categorized as hybrid. This means the successful candidate is expected to report to Markham three times per week, at minimum [or other frequency dictated by the business]. The Role The Scrum Manager – Software Quality Automation leads an agile team focused on building and scaling test automation and quality practices across VEST. This role partners closely with Product Owners, Engineering Managers, and technical leads to drive execution on test coverage and quality, software visualization, BTS quality and AI solutions, and CI/CD pipeline support. You will enable the team to deliver high-quality, automated solutions such as BDDU, BDDbot, and continuous integration/delivery capabilities, while fostering a culture of transparency, continuous improvement, and built-in quality. Key Responsibilities Team facilitation & delivery Facilitate all Scrum events (backlog refinement, sprint planning, daily stand-ups, reviews, retrospectives) and ensure they are outcome-oriented. Help the team define clear sprint goals aligned to priorities such as test coverage/quality enhancement, software visualization, BTS quality improvements, AI-driven solutions, BDDU/BDDbot, and CI/CD pipeline support. Track and improve flow using data (throughput, predictability, quality metrics) and drive actions from retrospectives. Backlog & dependency management Partner with the Product Owner and technical leads to maintain a healthy, prioritized backlog with clear acceptance criteria. Coordinate cross-team dependencies with partner teams (e.g., development, test infrastructure, CI/CD, platform) and ensure risks and blockers are surfaced early. Impediment removal & risk management Proactively identify and remove impediments affecting the team (tools, process, alignment, access, decisions). Escalate risks and issues with clear impact and options, and drive follow-through to closure Agile/SAFe coaching Coach team members on agile, Scrum, and SAFe practices (PI Planning, Inspect & Adapt, built-in quality, DevOps/CI/CD mindset). Promote disciplined practices around definition of ready/done, quality gates, automation, and continuous improvement. Collaboration & communication Ensure consistent communication with leadership and partner teams on team capacity, commitments, and progress. Represent the team in ART-level ceremonies and forums as needed, aligning team objectives with PI and organizational goals. Requirements Bachelor’s degree in Computer Science, Software Engineering, Electrical/Computer Engineering or related field, or equivalent experience. 3+ years of experience as a Scrum Master / Scrum Manager / Agile Delivery Lead with software teams. Hands-on experience with agile/Scrum practices and tooling (e.g., Jira/ESP, Azure DevOps, or similar). Experience working with CI/CD pipelines and automated testing environments. Strong facilitation, conflict-resolution, and stakeholder-management skills. Excellent written and verbal communication skills. Preferred Qualifications Experience in embedded software, automotive, or test automation / quality engineering environments. Familiarity with SAFe and large-scale agile (PI Planning, ART events). Experience with BDD/BDDU, test automation frameworks, and/or AI-assisted quality tools. Relevant certifications (e.g., CSM, PSM, SAFe SSM/RTE) are an asset. Compensation: The salary range for this role is $111,700.00 to $167,600.00 The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Non-Discrimination and Equal Employment Opportunities General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visitHow we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, emailus or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.