Business Activator at General Mills in Hybrid - Mumbai(Powai)

OVERVIEW

As a Business Activator, you join established teams focused on supporting capabilities that enable our supply chain teams to make faster and more connected end-to-end decisions. These capabilities are designed to support performance management processes, improve process efficiency, and enable more proactive conversations that deliver value. A key focus of this role will be facilitating end-user feedback and helping to continually evolve these capabilities to drive stronger adoption and deeper integration into day-to-day business processes.

KEY ACCOUNTABILITIES

• Drive end-user engagement on MillsWorks products to accelerate adoption of capabilities developed and prioritized by the central team.
• Lead end-user education and training efforts on MillsWorks products to support consistent local adoption.
• Support the Product Owner in connecting with business teams to identify and gain access to key end users for testing, feedback, and support.
• Provide prioritization guidance to Product Owner on most impactful backlog requests and drive any process change to incorporate updates.  
• Support the pod with coordination and facilitation of sprint Sponsor Demos and end-user feedback sessions

MINIMUM QUALIFICATIONS

Supply Chain Expertise

• Demonstrated strong expertise in core functional Supply Chain capabilities. 

Engage with Purpose

• Strong active listening skills and ability to build trust quickly in a global, virtual environment.
• Ability to set direction and effectively influence others to drive results without direct reporting relationships.
• Proven track record of strong collaboration skills across distance and time differences.

Demonstrate Agility

• Demonstrated high learning agility and cultural agility in a fast-paced environment.
• Strong skills in analysis and creative problem solving.
• Experience and success in managing change.

Seize Opportunities

• Thrives in ambiguity and times of significant change.
• Ability to take a broad perspective and be mindful of enterprise implications.

PREFERRED QUALIFICATIONS

• Gather and translate business requirements into clear, actionable product requirements using end-user feedbacks.
• Track and communicate value realization through adoption, engagement, product performance, and business impact measures.
• Strong communication and facilitation, including training, workshops, demonstrations, and executive updates.
• Change management and user adoption by influencing behaviour and embedding new processes and ways of working.
• Demonstrate experience working in or supporting multiple Supply Chain functional areas.
• Experience working in agile development framework.
• Influence and collaborate effectively with business and technology stakeholders to implement process and technology changes.
• Project management experience.
• Experience working directly with business stakeholders and end users.
• Demonstrate learning agility, curiosity, and a bias for action when working in evolving digital environments.