Intern AI & Innovation at Gen in Mountain View, CA

Summary: Neo is a secure, AI-native browser rethinking how people interact with the web. They are seeking a Growth Intern to analyze user behavior, improve retention strategies, and engage with the community to turn users into advocates. Responsibilities: - Own Early Retention SignalsTrack and analyze key behaviors (activation → repeat usage → habit formation) Identify drop-offs in the user journey (e.g. after first session, day 1, day 7) Surface insights on what separates retained vs. churned users - Build Product Feedback LoopsTalk to users (Discord, Reddit, interviews) and extract real insights Turn qualitative feedback into clear product recommendations Work closely with product to prioritize high-impact retention improvements - Drive Community EngagementHelp manage and grow Neo communities (Reddit, Discord, Twitter/X) Engage users, respond to feedback, and identify emerging trends Turn power users into early advocates / ambassadors - Launch Retention ExperimentsRun scrappy experiments: onboarding improvements feature nudges lifecycle messaging Measure impact and iterate quickly - Identify the “Magic Moment”Help define Neo’s core habit-forming use case Analyze user behavior to find the moment where users say: → “I can’t go back to my old browser” Required Qualifications: - Strong curiosity about user behavior, psychology, and products - Obsessed with why products succeed or fail - Comfortable working with data + qualitative insights - Strong communication skills (you'll talk to real users) - Self-starter — able to operate in ambiguity and move fast Preferred Qualifications: - Experience managing online communities (Discord, Reddit, etc.) - Familiarity with growth frameworks (activation, retention, loops) - Interest in AI products / browsers / future of computing Required Skills: User behavior analysis, Community management, Data analysis Important Skills: Growth frameworks Nice-to-Have Skills: Curiosity about products, Interest in AI products Benefits: Opportunity for bonus incentives, Competitive benefits package