GEICO→
Senior Product Manager, Agency Management at GEICO in Palo Alto
Job Description
Senior Product Manager, Agency Management
Location: Palo Alto, CA · Hybrid
Why Join GEICO?
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.
Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.
GEICO Product, Sales is hiring a Senior Product Manager to support the rapidly growing Independent Agent (IA) sales channel. We’re seeking a detail and results-oriented team member to lead Agency Management including agent onboarding and administration/configuration. As the Senior Product Manager, you will work at the intersection of business, engineering, and design to deliver scalable, seamless systems and tools anchored in our values: Easy, Reliable, and Flexible. You will own the vision, strategy, roadmap and execution for high-impact functionality that deepens agency partnerships, enhances agency preference, and drives overall sales and IA success.
This position is a hybrid role that requires to be on-site 2-3 days a week at one of the following locations: Bethesda, MD; Palo Alto, CA; Seattle, WA; Dallas, TX.
Job Responsibilities
• Lead cross-functional teams through the entire product lifecycle, from concept to launch and beyond.
• Conduct market research, competitive analysis, and agent interviews to gather insights and inform product decisions.
• Prioritize features and initiatives based on agent feedback, business impact, and technical feasibility, making trade-off decisions when needed
• Drive product development efforts, including defining requirements, managing backlog, and ensuring timely delivery of high-quality releases.
• Continuously monitor product performance, analyze metrics, and iterate features to optimize user experience and business outcomes.
• Identify options and recommendations, working through trade-offs with partners to remove impediments for the team.
• Partner with engineering to drive secure, resilient, performant, and scalable product solutions that solve material agency and business problems.
Basic Qualification:
· 5+ years in agile product management
· Experience managing all aspects of a tech feature throughout its lifecycle from concept to delivery
· Experience working with cross-functional teams
· Bachelor’s Degree or relevant experience equivalent
Preferred Qualification
· Insurance industry experience preferred
· Experience driving product vision, go-to-market strategy, and design discussions
· High sense of accountability and strong problem-solving skills
· Experience using quantitative and qualitative data to inform design decisions and drive change.
· Experience delivering value in an iterative way focusing on the minimum viable product and regularly reporting on product performance, highlighting wins and opportunities.
· Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support
· Ability to influence multiple stakeholders without direct authority
· Excellent written and verbal communication skills
Annual Salary
$140,425.00 - $229,600.00The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
The GEICO Pledge:
Great Company: Protecting customers through life’s twists and turns with innovation and integrity.
Great Careers: Personalized development programs, mentorship, and certification assistance.
Great Culture: Inclusive and collaborative culture rooted in shared success.
Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.