Sr Services Manager - Contract Performance Mgmt at GE Vernova · Remote

Sr Services Manager - Contract Performance Mgmt Location: Remote Job Description Summary This role will grow your operational, technical and customer service skills. As the contract performance manager, you will demonstrate accountability for functional, business, and broad company objectives within Gas Power Services. You will be responsible for execution of the contract and responding to emerging customer needs. You will partner across value streams and functions to lead initiatives impacting customer satisfaction, fleet reliability, services execution, and long term profitable growth. Job Description Roles and Responsibilities Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area - Be responsible for Parts and Repair Services including planning, requests for quotes, scheduling, fulfillment and proactive risk mitigation Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area Identify, champion and drive continuous improvement projects; Interprets simple internal and external business challenges and recommend best practices to improve products, processes or services Use high level of judgment to make decisions and handle complex tasks or problems in areas of operational, product management, manufacturing, technology or engineering. Lead functional teams or projects with minimal resource requirements, risk, and/or complexity. Learn, adopt and implement MMP best practices and lessons learned from across the portfolio. Partner with ITO team for parts ordering , 3 years average planning and Long term forecast. Own invoicing and cash for assigned region, product, or coverage area; drive on time collection and problem solving to eliminate past dues Required Qualifications Bachelor's degree from an accredited university or college and at least 3 years of experience in the power generation industry or a high school diploma/GED with at least 6 years of experience in the power generation industry. Willingness and ability to travel 30% of the time Desired Characteristics Master's degree from an accredited university or college Strong oral and written communication skills. Strong interpersonal and leadership skills. Passion for customer service. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Established project management skills. Strong leadership, financial and commercial skills Team leader in a dynamic, energetic and proactive environment Experience working with customer leadership teams Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position For candidates applying to a U.S. based position, the pay range for this position is between $119,600.00 and $199,400.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. Bonus eligibility: discretionary annual bonus. This posting is expected to remain open for at least seven days after it was posted on April 30, 2026. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off. GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.