Software Engineer at GE HealthCare in India

Software Engineer
Location: IND19-01-Bengaluru-EPIP 122 (Phase II)
Job Description Summary
Job Description

We are seeking a skilled and detail-oriented Software Engineer to join our Installed Base team. This team is responsible for maintaining, supporting, and enhancing existing products across global customer base. You will work closely with cross-functional teams to troubleshoot complex issues, implement fixes, and ensure the stability and performance of our software in production environments.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Roles and Responsibilities:
Analyze and resolve production issues by performing code-level debugging and root cause analysis.
Collaborate with Service, Product development and Tech leads to address customer-reported issues.
Develop patches, hotfixes, and minor enhancements for deployed software.
Write clear and concise documentation for fixes, processes, and troubleshooting steps.
Participate in global calls and provide timely support for critical incidents.
Work closely with support teams interacting with customers to continuously assess the performance of Portrait Mobile solutions product and track outcomes through established metrics.