HR Operations Manager, Lifecycle, China

Location: Shanghai

Job Description Summary

In this role, you will be responsible for developing and leading a team of professionals and providing HR Operations support to the GE HealthCare organization while focusing on enterprise standards, compliance, customer experience/satisfaction and principles of lean management. This role will also develop solid relationships with key stakeholders to maintain operational performance through leveraging metrics, trends and identifying areas for improvement.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

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Job Description

Roles and Responsibilities

• Essential Responsibilities
  Provide oversight and direction to the employees on delivering very complex specialized employee life-cycle professional work.
  Drive process performance and service excellence, leveraging metrics while ensuring a deep understanding of customer needs.
  Coach, mentor and develop staff by providing career development planning and opportunities.
  Supplier management - lead price reduction negotiations, drive pro-active communications, measure, and analyze delivered services and create reports on effectiveness and areas for opportunity to improve service quality
  Ensure adherence to GE HealthCare’s policies and compliance with local legislation, ensuring GE HealthCare’s high standards of ethics.
  Effectively integrate strategies and operational responsibilities with multiple cross-functional teams.
  Manage budget to drive continued cost effectiveness.
  Task assigned by manager.
  
  Qualifications/Requirements
  Bachelor’s degree from an accredited university or college in related area, must have a minimum of 10+ years of experience in HR operations or related work experience, preferably in a multi-national organization. Minimum 5+ years of experience in direct people leadership
  Fluency in Mandarin and/or English knowledge both verbal and written
  Significant prior professional work experience with demonstrated achievement and leadership in HR Operations/Service-oriented environment
  Travel will be required, as needed, to support the team and customers within the region
  To be successful in this role, you will need to have the ability to work in a complex and rapidly changing work environment across multiple stakeholder groups and countries, with comfort and efficiency
  
  Desired Characteristics
  Ability to energize and lead and drive change in complex, matrix, goal-driven, team-orientated service organizations
  Demonstrated experience in assessing and coaching leadership talent and promoting an inclusive/diverse workforce
  Solid understanding of applicable regional legislative programs/processes
  Experience managing third party providers
  Proficiency in HR systems (ex. Workday) and technologies
  Experience managing third party providers
  Demonstrated success managing projects and/or implementing process improvement initiatives
  Strong clear-thinking skills; ability to identify trends and implement process improvements
  Comprehensive understanding of and ability to assimilate regulatory and compliance
  Demonstrated attention to detail, and accuracy
  Strong verbal and written communication skills – ability to present data in a clear, concise, and articulate manner
  Ability to drive process improvements
  Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel)
  
  Inclusion and Diversity
  GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
  We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
  Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.