Executive Client Director (Knoxville) at GE HealthCare · Knoxville

Executive Client Director (Knoxville) Location: Remote Job Description Summary The Enterprise Client Director (ECD) serves as a trusted advisor and strategic thought partner to a select set of GE HealthCare’s most critical customers, leading enterprise account planning and acting as a change agent within the account. The ECD owns the account-level relationship strategy across GEHC’s equipment, service and digital portfolio engages C-suite and departmental leaders, and is empowered to deliver a unified, differentiated customer experience, unlock incremental value for the customer and for GE HealthCare with support and through orchestration of the Global and Regional teams. Job Description Key Responsibilities Develop and execute a multi-year account strategy aligned to customer priorities, connecting GEHC capabilities across Imaging, AVS, PCS, and Service into a coherent roadmapfor Care Alliance partnership. Translate strategy into quarterly priorities and opportunity plans that the account community can execute. Build and sustain senior relationships (C-suite andkey executives),anticipatechanging needs, and shape customer decision-making as a trusted advisor. Present complex information clearly—verbally and in writing—to executive decision makers. Serve as the single point of contactand decision makerforEnterpriseAccounts,ensuring alignment on who engages whom, when, and why across GEHC. Connect customers to the right GEHC resources to meet needs and resolve challenges whilemaintainingstrategic coherence and message discipline. Lead and algincross-functional teams around account priorities, clear roles, and operating cadence Owns the coordination with USCAN and Global Segment teams / Sales GMs to ensure the right level of engagement from front line sellers. Identifyand shape enterprise opportunities; engage the Enterprise Solutions team to build large-scale strategic deals (e.g., Care Alliance / Care Pathway-type constructs where applicable). Lead cross-segment alignment to improve win rate, deal velocity, and customer confidence in GEHC as a strategic partner. Forassigned EnterpriseAccounts, own funnelhealthand conversion within accounts, driving Enterprise Solutions funnel, Share of Wallet, Visibility rate, and Win rate. Deliver outcomes with explicit accountability for Price discipline / accretion (protecting value and avoiding relationship-discounting). Hold internal stakeholders accountable for cross-functional outcomes thatimpactthe enterprise relationship, including cash collection, issue resolution, and delivery commitments; driving closure through influence and escalation pathways whenrequired. RequiredQualifications Bachelor’s degree and 5+years experiencein a combination of medical sales, healthcare marketing, clinical/technical modalityexpertise, clinical technology leadership, or hospital administration in imaging OR 8+years experiencein a combination of medical sales. Demonstrated experience presenting complex information to healthcare/hospital C-suite decision makers. Demonstrated ability in leading direct teams and through influence. Demonstrated ability to orchestrate across multiple, complex stakeholder groups and successfully shape an outcome Residewithin assigned geography (Knoxville) and travel within territory asrequired. Preferred Demonstrated ability to drive account-level strategy and organizational alignment across segments and service teams. Track recordshaping complex, cross-segment opportunities and building enterprise-level deals. Comfortoperatingbeyond traditional product categories (e.g., digital, SaaS, precision care strategies where applicable) #LI-KC1 We will not sponsor individuals for employment visas, now or in the future, for this job opening. Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No