Operations Analyst at Gas South in Atlanta, Georgia or Gainesville, FL

Summary: Gas South is seeking a curious, analytical, and results-driven Operations Analyst to join their team. The role involves identifying opportunities, shaping strategies, and driving innovation through data analysis and process improvement. The analyst will collaborate with various teams to inform and shape business strategy using actionable insights from data. Responsibilities: - Analyze large volumes of customer behavior data to identify trends, patterns, and opportunities for business growth. Aggregate, transform, and ensure the cleanliness and structure of datasets for analysis - Develop and maintain reporting frameworks to track and monitor activity within different sectors of Care and Operations. Design dashboards and visualizations to effectively communicate insights and trends, enabling quick and informed decision-making by stakeholders. Monitor KPIs and highlight key variances or performance shifts - Leverage data to identify inefficiencies and streamline processes. Drive automation initiatives that reduce manual effort, minimize errors, and enhance overall business performance - Act as an internal consultant, working cross-functionally with Care, IT, Sales, Finance, and Marketing teams to leverage data, informing and shaping business strategy. Partner closely with stakeholders to understand their objectives and challenges, providing tailored insights and solutions. Go beyond delivering data and reporting by engaging with teams to identify opportunities, address pain points, and drive impactful, data-informed decisions Required Qualifications: - Bachelor's degree in Business Analytics, Economics, Finance, Statistics, or a related field - 0-2 years of experience in data analysis, or a related field, with ability to connect insights to business outcomes - Proficiency in analytical tools such as Excel, SQL, and Tableau/Power BI - Proven experience in data storytelling and communicating complex findings to non-technical stakeholders - Strong business acumen with the ability to think strategically about the implications of data insights - A proactive mindset and relentless curiosity to explore and solve open-ended business problems - Exceptional time management and organizational skills, with the ability to handle multiple priorities Preferred Qualifications: - Experience with Power Automate and Selenium - Strong knowledge of forecasting, budgeting, and statistical modeling techniques - Industry knowledge in energy, utilities, or a competitive service-based market Required Skills: Data Analysis, Excel, SQL, Tableau/Power BI Important Skills: Data Storytelling, Business Acumen, Process Improvement Nice-to-Have Skills: Proactive Mindset, Curiosity, Statistical Modeling, Forecasting, Budgeting, Power Automate, Selenium, Time Management, Organizational Skills, Collaboration Benefits: Full medical, dental, and vision coverage, Employer-paid life and disability coverage, Annual employer contributions of up to 12.5% to your 401k, Remote work options available based on business needs, Annual performance incentive is a % of annual benchmark based on position level, Paid four-week sabbatical every five years, Opportunities to volunteer in the community, Education assistance up to $5250 per year