Gap Inc.→
Intern - Gap Brand - Site Merchandising at Gap Inc. in NY 55 Thomas St
InternshipOn-siteFull-timeNY 55 Thomas St$73k–$73k/yr
Skills
microsoft officecontent management systemsproduct management systemswebsite quality assurancepromotional code setupproduct linkingmarket analysiscustomer obsessionmultitaskingprioritizationeffective oral communicationeffective written communicationself-starter attitude
Job Description
Summary: Gap Inc. is a global retail organization, and they are seeking a Site Merchandising Intern for their Summer Internship Program. The intern will assist in creating a compelling product experience, collaborating with various teams to enhance the online shopping experience and support digital merchandising strategies.
Responsibilities:
- Assist the Site Merchandising team in creating a compelling product experience with intuitive category navigation
- Assist the Site Merchant with weekly site review meetings to discuss upcoming marketing, site expectations from homepage to emails, and discuss current site/category needs
- Participate in website QA and setup including: product and category linking, customer-facing marketing flags, promotional code setup, and ensuring the correct promo messaging is reflected in content, always keeping the customer point of view top of mind
- Actively participate in aligning site navigation, product photography, marketing, and copy strategies
- Collaborate with Merchandising, Marketing, Ecom Operations partners and fellow Site Merch Coordinators to update and troubleshoot products tied to promotional events
- Troubleshoot problems and influence resolution across functions
- Ensure accuracy and high-quality work across the site, with an understanding of its impact on the customer experience
- Assist with quarterly photography shot requests
- Support competitive market analysis based on key product initiatives
- Support the site merch team on product setup with third-party tools and test initiatives: search, product recommendations, outfitting modules, etc
Required Qualifications:
- Strong computer skills (Microsoft Office) and ability to learn technical applications, terminology, and processes quickly
- Passion for retail and the online shopping experience, a strong trend point of view and is an avid online shopper
- Customer obsession—understands the customer ‘journey' and is motivated to improve it
- Experience with or prior exposure to content/product management systems and comfortable learning new site tools
- Ability to execute detail-oriented work with a high level of accuracy and attention to detail; recognizes and acts on inconsistencies in data and site experience
- Ability to share information to an audience with effective oral and written communication utilizing various forms of media (PowerPoint, Pinterest, mood/inspiration boards)
- Collaborative, self-starter attitude with the ability to multitask and prioritize in a fast-paced environment
Required Skills: Microsoft Office, Content management systems, Product management systems, Website quality assurance, Promotional code setup, Product linking, Market analysis, Customer obsession, Multitasking, Prioritization, Effective oral communication, Effective written communication, Self-starter attitude