Gamma Phi Beta→
Member Milestones Specialist Supervisor at Gamma Phi Beta in Remote
Job Description
Application Deadline: May 31, 2026
Purpose
The member milestones specialist supervisor is responsible for overseeing the operation of the member milestones team.
Responsibilities
Annually determine the number of specialists needed to hire based on anticipated returning specialists. Conduct hiring with the director of alumnae engagement to fill open team member positions.
Assign member milestone specialists to 50- and 75-year members to be contacted.
Serve as the main point of contact for member milestone specialists.
Onboard and train member milestone specialists as needed.
In addition to the onboarding call, host a call for all member milestone specialists two additional times per year to get the team together at the mid-program and end-of-program timeframe.
Ensure that member milestone specialists are contacting their assigned 50- and 75-year members.
Meet monthly with the director of alumnae engagement to address specialist progress, items of concern or recommend updates to the member milestones program.
Conduct research on lost members to obtain a more accurate membership database.
Follow up with members as you receive communication back from them.
Send the provided card to 50- and 75-year members as assigned by the member milestones team leader and include a personalized celebratory message.
Update the shared member milestones document on a timely basis to provide information, including but not limited to the type of contact made, updated member contact information and deceased member updates.
Expectations
This role is appointed for a one-year term ending on July 31, 2027.
This role requires four to ten hours per week on average.
No travel is expected for this role. Any changes in travel expectations will be communicated to volunteers.
Meet all expectations as outlined in Gamma Phi Beta’s Appointed Volunteer Expectations Agreement.
Preferred Competencies and Experiences
Communication.
Teamwork.
Critical Thinking.
Experience supervising others.