Program Administration Manager - LVI at Galls in Pendergrass, GA

WHO WE ARE LVI, a Galls company, is a multi-faceted Third Party Logistics (3PL) Partner with over 28 years of experience supporting the DLA, Army, Navy, USMC, and Air Force with clothing and textile functions, military logistics, and supply chain solutions to ensure mission-critical combat readiness. LVI offers significant intrinsic value including operational excellence, reputation, and past performance. We have a deep commitment to delivering superior services supporting our customers' personal safety, situation readiness and professional identity needs. JOB SUMMARY The Program Administration Manager is responsible for planning, directing, coordinating, and supervising activities related to Material Requisition Order (MRO) processing, transactional support, reporting, and customer interface functions in accordance with LVI and DLA requirements. WHAT YOU'LL DO Order Management: Ensure daily download and processing of DLA orders are completed accurately and on time. Reporting: Prepare, maintain, validate, and distribute daily and monthly operational reports to support internal requirements and DLA reporting obligations. DLA Customer Interface: Serve as the primary point of contact for DLA regarding transactional processing, order management, transaction history, shipment status reporting, SDRs, and system interface issues. Coordinate the resolution of customer inquiries and transactional issues with internal teams and DLA representatives. Certification Oversight: Maintain and supervise all certificate requirements for direct reports and the PDC, ensuring compliance and timely renewals. SDR Compliance: Oversee the Supply Discrepancy Report (SDR) process to ensure full compliance with DLA requirements. Purchase Order Accuracy: Supervise and assist with the resolution of invalid purchase orders and NSN loads to maintain data integrity. Oracle System Management: Ensure calendars, cost periods, and purchasing periods are properly loaded and opened annually in Oracle. DLA Web Portal SME: Serve as the subject matter expert for the DLA Web Portal, managing transmissions of Transaction History, Shipment Status, and Daily Report. Additional Responsibilities: Team Leadership: Direct, coordinate, and support the daily job functions of Supply Technicians and VVMs, ensuring alignment with operations. Cross-Functional Collaboration: Partner with IT, PDC teams, and other stakeholders to support system transitions, process improvements, and operational readiness. WHAT YOU BRING DLA Logistics experience preferred Proven leadership experience in supply chain, logistics, inventory management, or government contracting. Strong analytical, communication, and problem-solving skills. Experience managing customer relationships and cross-functional teams in a fast-paced environment. Ability to drive operational excellence while balancing customer needs, compliance requirements, and business objectives. Knowledge of Military Supply Systems a plus CAC card: Ability to obtain a CAC is required. WHAT WE OFFER Excellent medical/dental and vision coverage— Eligible 1st day of the month after start date 401(k) retirement plan with company contribution (because you will retire someday) Flexible benefits—choose what you like, ignore the rest Generous employee discount Vacation and Personal Time Paid Holidays Tuition reimbursement Daily Pay; up to 50% of your pay EOE/Disability/Vets