Assistant Community Manager - Village Park… at Gaines… · Encinitas

Summary: Gaines Investment Trust is a fully integrated real estate investment and management company focused on long-term ownership and stability. They are seeking an Assistant Community Manager to support day-to-day operations of the community, including leasing, resident relations, and financial performance. Responsibilities: - Support day-to-day operations of the community, including leasing, resident relations, and financial performance - Greet and engage prospects and residents, providing exceptional customer service - Conduct apartment tours, identify needs, overcome objections, and close leases - Prepare lease agreements and ensure all documentation is completed accurately and in compliance with company policies - Manage lease renewals and maintain strong resident retention - Collect and post rent, assist with delinquency management, and support eviction processes as needed - Respond to phone and email inquiries with professionalism and urgency - Maintain accurate records using Yardi Voyager and CRM systems - Collaborate with the onsite team to ensure a positive and productive work environment - Follow up with prospects and residents to ensure timely communication and service - Support overall property goals, occupancy, and resident satisfaction Required Qualifications: - 1+ years of experience in multifamily housing - Strong leasing, sales, and customer service skills - Positive, professional, and engaging communication style - Ability to manage multiple priorities in a fast-paced environment - Strong attention to detail, organization, and follow-through - Team-oriented mindset with the ability to work independently - Reliable and dependable with consistent attendance - Valid driver's license required Preferred Qualifications: - Experience with Microsoft Office, Yardi Voyager, and CRM systems preferred Required Skills: Leasing, Sales, Yardi Voyager, CRM systems, Microsoft Office Benefits: Medical, dental, and vision insurance, Health Savings Account (HSA), 401(k) with company match, Paid Time Off and paid holidays, Floating holiday, Company-paid life insurance, Optional voluntary benefits including short- and long-term disability, accident, critical illness, supplemental life, AD&D, and pet insurance