Cybersecurity Intern at GadellNet Consulting Services in St. Louis, MO

Summary: GadellNet Consulting Services is a rapidly growing IT company based in the Midwest, providing technology solutions to hundreds of businesses across various markets. They are seeking a motivated, detail-oriented intern to join their Cybersecurity team, where the intern will manage cybersecurity escalations, document actions taken, and coordinate with team members to resolve complex issues. Responsibilities: - Complete a daily review of cybersecurity escalations and reported phishing emails - Manage all technical problems and resolutions through a ticketing system - Documentation of actions taken and resolution steps for future reference - Assess SIEM/EDR/AV alerts daily and complete action items resulting from review - Shadow teammates as they follow Incident Response protocols - Coordinate with team members and other departments to resolve complex issues - Attend and participate in team meetings - Submit timesheets and complete required training sessions Required Qualifications: - Excellent interpersonal skills, including strong self-motivation, focus, and passion - Applicants should be juniors, seniors in college, graduate students, or recent graduates of an associate program - Maintain a professional presence and demonstrate strategic thinking skills - Professional oral and written communication skills - Detail oriented with strong organizational and analytical skills - Impeccable integrity and honesty - Commitment to quality service and the ability to collaborate effectively in a team environment - Ability to follow established guidelines, policies, and procedures Preferred Qualifications: - Experience with Azure/M365/ Windows OS is a plus, but not required Important Skills: Azure, M365, Windows OS Nice-to-Have Skills: Analytical skills, Strategic thinking Benefits: Health, vision, and dental insurance., Paid time off, including parental leave and volunteer time., Flexible work environment., Access to mental health services., Employee matching donation program., 401k and employer matching.