Regional Head at FWD Group in Malaysia - KL Eco City

Regional Head

Location: Malaysia - KL Eco City

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

About FWD Takaful Berhad

FWD Takaful Berhad (“FWD Takaful”) is a takaful provider in Malaysia that offers family takaful services. FWD Takaful is licensed under the Islamic Financial Services Act 2013 and is regulated by Bank Negara Malaysia. FWD Takaful is a takaful business unit of FWD Group.

Visit https://www.fwd.com.my

Join us

We’re proud to be a company that encourages and nurtures fearless innovation in achieving our vision of changing the way people feel about takaful. Our teams come from a wide variety of industries and backgrounds because we value developing a truly diverse pool of talent that brings different perspectives and experiences. Our values – committed, innovative, proactive, open, and caring – define who we are and what we do as we work together to bring our vision to life, every single day.

The Regional Head at FWD Takaful Berhad is responsible for overseeing and leading all business operations and strategic initiatives within a designated geographical region, driving growth, profitability, and market share for our Takaful products and services.

Job Responsibilities:**

* Develop and implement regional business strategies aligned with the company's overall objectives and Takaful principles.
* Lead, mentor, and manage a team of sales and operations professionals, fostering a high-performance culture.
* Monitor regional market trends, competitor activities, and regulatory changes to identify opportunities and threats.
* Drive sales growth and achieve regional targets for Takaful products, ensuring profitability and sustainable business development.
* Oversee the effective management of regional budgets, resources, and operational expenses.
* Establish and maintain strong relationships with key stakeholders, including agents, distributors, customers, and regulatory bodies.
* Ensure compliance with all relevant Takaful regulations, internal policies, and ethical standards.
* Identify and implement initiatives to enhance customer satisfaction and service quality within the region.
* Prepare and present regular reports on regional performance, market insights, and strategic recommendations to senior management.
* Collaborate with other departments (e.g., Marketing, Product Development) to optimize regional offerings and support.

Job Qualifications:**

* Bachelor's degree in Business Administration, Finance, Marketing, or a related field. Master's degree preferred.
* Minimum of 10 years of progressive experience in the financial services or insurance industry, with at least 5 years in a leadership or regional management role.
* Proven track record of achieving sales targets and driving business growth in a regional capacity.
* Strong understanding of Takaful principles, products, and the Malaysian financial regulatory landscape.
* Excellent leadership, communication, and interpersonal skills.
* Demonstrated ability to build, motivate, and manage high-performing teams.
* Strategic thinker with strong analytical and problem-solving abilities.
* Proficient in English and Bahasa Malaysia, both written and spoken.
* Ability to travel frequently within the designated region.