Employee Experience Manager at Fundraise Up in Portugal

Highlights Location: Portugal Remote Stock options Languages: Fluent in Russian and English About Fundraise Up We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe. We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps. The Team We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. About the role We are hiring an Employee Experience Manager to strengthen our global People Operations function with dedicated expertise in events, workplace experience, and operational execution. This role sits at the intersection of people leadership, project management, and stakeholder negotiation, requiring someone who can design and deliver impactful experiences while building scalable processes and leading a high-performing team. What You'll Do Event Strategy & Execution: Lead planning and delivery of internal company events, team gatherings and offsites from concept to execution Swag & Merchandise Management: Own end-to-end swag operations for internal employee needs and external events — sourcing, budgeting, inventory, and distribution Employee Benefits Administration: Coordinate and continuously improve employee benefits programs, ensuring smooth processes, clear communication, and positive employee experience Employee Engagement: Design and implement initiatives that strengthen company culture, increase engagement, and create meaningful employee experiences across teams Vendor & Budget Management: Manage relationships with suppliers, venues, agencies, and partners while controlling budgets and optimizing spend Process Improvement & Team Leadership: Build scalable workflows, improve operational efficiency, and lead the Operations team to deliver high-quality support across multiple functions Requirements Language Skills: Fluent Russian and English speaker — you can negotiate with vendors, draft communications, and handle documents in both languages effortlessly Operations Leadership Experience: 4+ years in operations, workplace experience, people operations, or event management, with prior team leadership experience Project Management Strength: You can independently run multiple high-priority projects simultaneously, meet deadlines, and keep stakeholders aligned Events Expertise: Strong experience managing internal events, conferences, or employee programs with exceptional attention to detail Adaptability: You thrive in fast-paced environments, solve problems quickly, and stay calm under changing priorities Ownership Mentality: You proactively identify opportunities, improve processes, and take full responsibility for outcome Why work with us A strong, collaborative product team that owns what it builds Clear product vision and access to real customer feedback from global nonprofit leaders Flat structure: no politics, just great work with great people Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next Long-term focus: we offer equity options and value sustained, meaningful contribution Benefits Private medical insurance for the employee and their family 22 paid vacation days per year Up to 14 paid public holidays per year 5 company-paid sick leave days English learning courses. Relevant professional education. Gym or swimming pool. Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace. Co-working. Remote working. €50 monthly allowance to cover internet and mobile phone expenses **Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.