Sales Engineer at Fullstory in Atlanta, GA

Summary: Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. The Sales Engineer for Customer Value & Expansion will operate as a technical specialist, partnering with account teams to save at-risk renewals and manage expansion Proof of Concepts to prove ROI to technical stakeholders. Responsibilities: - Partner with AEs & CSMs to diagnose account configuration and health - Identify opportunities to grow account usage of new Fullstory features - Complete technical RFP and InfoSec questionnaires to facilitate smooth customer renewals - Conduct technical enablement sessions to up-level the CSM team Required Qualifications: - 1–3 years of experience in Customer Success, Sales Engineering, or Technical Account Management - A baseline understanding of web and mobile technologies (HTML, CSS, JS, or APIs) - A proven ability to manage projects that involve multiple stakeholders - Thrives on the challenge of turning a 'No' into a 'Yes.' - Comfortable commanding a room and navigating demos toward executive value-drivers - Leverage AI tools to enhance work quality and accelerate timelines by implementing AI solutions that optimize efficiency Required Skills: Customer Success, Sales Engineering, Technical Account Management, Web Technologies, HTML, CSS, JavaScript, APIs, AI Tools, Project Management Benefits: Flexibility and Connection., Benefits., Learning opportunities., Productivity support., Team Collaboration., Paid parental leave., Bereavement leave, including miscarriage/pregnancy loss.