Digital Merchandising Specialist at Fresh Thyme Market in Grove, IL

Summary: Fresh Thyme Market is dedicated to helping people live better and healthier lives, and they are seeking a Digital Merchandising Specialist to enhance their digital inventory presentation. This role will focus on driving digital sales growth through strategic development and collaboration with various departments to create a seamless customer experience. Responsibilities: - Assist in the development of the overall omnichannel merchandising experience and strategy to drive digital sales growth - Analyze Key Performance Indicators (KPIs) to monitor performance and customer engagement to inform future strategies - Partner closely with the merchandising category leads to curate product assortments within the digital presentation of inventory direct to consumer - Build a seamless e-commerce experience that improves digital discoverability through optimizing taxonomy, product imagery, search, filters and product attributions - Generate reporting and insights to share with management - Identify and scope future digital opportunities in collaboration with cross-functional stakeholders; including but not limited enhancements, optimization and process changes - Communicate enhancements, optimizations, process change, etc. with key partners throughout the organization - Responsible for Quality Assurance within the CMS operations workflow, as well as the customer-facing content published in production - Collaborates with Marketing department, Customer Service, Operations and Technical Support (including 3rd party services) to discuss, analyze and resolve website and mobile application issues - Partner with merchandising services, merchant and operations teams to develop SOPs for all processes connected to e-commerce including rollout of communication and training for developed SOPs - This description is not inclusive of all responsibilities within the position; may perform additional duties Required Qualifications: - Bachelor's degree or equivalent retail experience - 1-3 years of merchandising, e-commerce or retail experience - Knowledge of the retail/e-Commerce industry - Understanding of product lines and online customer purchase behaviors - Analytical skills with the ability to synthesize and report out on data - Understanding of site search experience and functionality - Proficient in Content Management Systems (CMS) and web analytics tools - Proactive and solution oriented - Strong communication, collaboration and presentation skills - Agile mindset with the ability to learn company systems, processes and tools while identifying opportunities for improvement - Highly detail-oriented and organized Preferred Qualifications: - Google Analytics experience Required Skills: Retail industry knowledge, E-commerce industry knowledge, Product assortment curation, Customer purchase behavior analysis, Site search functionality, Content Management Systems (CMS), Web analytics tools, Google Analytics Benefits: Weekly pay, Scheduling flexibility, Paid parental leave, Team member discount, Career growth opportunities, Medical, dental, and life insurance, 24/7 Employee Assistance Program, 401(k) plan with an employer match