Business Operations Intern – AI & Automation at FreeFlight… · Remote

Summary: FreeFlight Systems is seeking a Business Operations Intern – AI & Automation to support the design, implementation, and continuous improvement of processes using modern AI tools. The role involves identifying operational pain points, supporting automation initiatives, and contributing to process improvement across departments. Responsibilities: - Identify operational pain points and manual processes suitable for automation - Support configuration, testing, and documentation of AI tools and workflows - Evaluate automation effectiveness and recommend optimizations - Map current and future-state processes across departments - Recommend improvements to reduce inefficiency and errors - Support process standardization and scalability - Create documentation for AI tools and workflows - Assist with training materials and adoption support Required Qualifications: - Pursuing a degree in Business, Operations, IT, CS, or related field - Strong analytical and communication skills - Interest in AI, automation, and enterprise systems Preferred Qualifications: - Exposure to low-code, automation, or AI platforms - Familiarity with Microsoft 365 or similar tools - Process improvement or data analytics experience Required Skills: Automation technologies, Enterprise systems, Microsoft 365, Process improvement, Data analytics