Product Manager - Growth & Marketing Products /… at Freedx · Armenia

Who We Are

Freedx is a newly established cryptocurrency exchange focused on building a scalable, compliant, and liquidity driven trading platform. Our team brings deep experience across crypto exchanges, payments, market structure, and financial infrastructure. Freedx is built for serious traders and emerging markets, with a clear focus on unit economics, operational discipline, and sustainable growth.

Our Vision

Freedx aims to be a trusted global exchange by combining strong liquidity, efficient onboarding, and disciplined growth execution. We focus on long term retention and monetization rather than vanity metrics, ensuring that growth directly translates into trading volume, revenue, and profitability.

Role OverviewWe are looking for a Product Manager to lead the development of critical payment and blockchain-related infrastructure, including an On/Off-Ramp Aggregator and a Custody/Crypto Processing Aggregator.

This role requires strong product ownership across provider integrations, configuration management, transaction flows, and operational tooling. The ideal candidate has hands-on experience with payment systems, blockchain transaction lifecycle, and exchange-grade deposit/withdrawal architecture.

Responsibilities

• Own the end-to-end product lifecycle for payment and custody aggregation products: discovery, specification, delivery, and rollout.

• Design scalable aggregator architecture concepts together with engineering and architecture teams (configuration-first approach, multi-provider routing, failover logic).

• Define integration requirements and coordinate implementation with external vendors (custody providers, on-ramp/off-ramp providers, banking/payment rails).

• Define and maintain deposit/withdrawal transaction flows, including validation, confirmations, settlement, and reconciliation logic.

• Own configuration management requirements: provider onboarding, fee models, limits, geo restrictions, routing rules, fallback scenarios.

• Ensure proper observability and operational readiness: monitoring, alerts, transaction status tracking, error handling, and incident processes.

• Define product requirements for compliance, risk, and fraud prevention (KYC handoff, AML rules, transaction screening requirements).

• Maintain high-quality product documentation: PRDs, functional specs, flow diagrams, API requirements, and release notes.

• Drive cross-functional alignment with Compliance, Risk, Finance, Operations, and Customer Support.

• Manage delivery roadmap, priorities, and execution scope in alignment with business needs.

• 3+ years of experience as a Product Manager, preferably in fintech, crypto, trading, payments, or digital products.

• Experience with crypto exchanges, trading products, brokerage, fintech, or financial platforms is highly preferred.

• Strong understanding of user acquisition, activation, retention, loyalty, and growth mechanics.

• Experience working with referral programs, affiliate programs, reward systems, bonuses, VIP levels, or campaign management tools.

• Ability to write clear PRDs, user stories, business logic, and product documentation.

• Strong analytical skills and ability to make product decisions based on data.

• Understanding of key product and business metrics, such as conversion rate, retention, trading volume, CAC, LTV, referral conversion, reward cost, and campaign ROI.

• Experience working with cross-functional teams: Engineering, Design, QA, Marketing, Compliance, Risk, Support, and Back Office.

• Ability to manage multiple projects and priorities in a fast-moving environment.

• Experience with anti-fraud logic for bonus abuse, referral abuse, multi-accounting, and reward farming.

• Experience designing Back Office tools for campaign management and user operations.

• Understanding of affiliate business models, commission sharing, CPA, revenue share, and hybrid payout models.

• Experience with A/B testing, segmentation, and personalized campaigns.

• English level sufficient for writing product documentation and communicating with international teams.

Freedx is an equal opportunity employer. We stand for an open and inclusive work environment that fosters the well-being of everyone. We embrace and encourage differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our people unique.