Supervisor Physician Practice - Walker… at Franciscan… · Walker

SUPERVISOR PHYSICIAN PRACTICE - WALKER URGENT CARE CLINIC Location: Walker, LA, United States The Supervisor Physician Practice is responsible for coordinating the patient flow within the clinic. Performs various functions, including clerical, reception, scheduling, cashier, clinical support, and medical records while conveying a positive image of the clinic and providing excellent customer service. • Adheres to and has a basic understanding of the financial budget.  • Able to operate within the guidelines of the fiscal budget.   • Responsible for serving as the back-up to Patient Services Rep I and Patient Services Rep II: Researches all information for completing the billing process, including charge information from the physician. Keys charges and processes batches daily.  • Prepares bank/deposit summary after balancing payment to receipts.  • Possesses and applies a thorough knowledge of the practice management billing systems and the ability to apply the knowledge to all aspects of the patient account, including insurance, billing and collections.  • Familiar with the Fair Debt Collections Practice Act and complies with self-pay and bad debt policies.  • Reviews accounts for possible assignment to a collection agency; makes recommendations to Site Coordinator.  • Advises patient of collection and billing procedures and anticipated changes.  • Assists patients in understanding their liability and explains responsibility regarding their payment. - Researches all information for completing the billing process, including charge information from the physician.  • Reviews diagnosis and procedure codes for accuracy and enters data at point of service. Performs computer data entry, researches, and interprets complex information and maintains appropriate records.  • Processes referrals in an accurate and timely manner. Provides documentation on referrals that have been processed.  • Facilitates the collection of patient payments for services rendered. Provides account balance and collects the outstanding balance from patient. Reconciles daily cash fund and balances cash drawer. Prepares bank/deposit summary after balancing payment to receipts.  • Greets, welcomes and promotes cooperation and superb customer relations to all who enter the clinic.  • Facilitates patient flow through the clinic.  • Verifies the collection of patient payments for services rendered. Provides account balance and collects the outstanding balance from patient. Reconciles daily cash fund and balances the cash drawer.  • Obtains and edits patient and insurance information in the clinic's computer system, while ensuring all information is accurate.  • Maintains a general knowledge of the health plans including co-pays, deductibles and co-insurance.  • Informs patients of their rights and provides upon request the information regarding Advance Directives.  • Schedules and reschedules patient appointments. Demonstrates appropriate phone etiquette while coordinating calls for the clinic.  • Maintains current patient charts/files and appropriate information. Files medical records and demonstrates appropriate response to medical record request/release. • Performs a variety of clerical duties (answers telephone calls, retrieves medical records, records data, types memorandums, etc.) in a timely and efficient manner. Experience:  Two years of health care operations support experience OR Bachelor's degree may substitute for required experience. Education: High School or equivalent > FMOL Health is a leading health care innovator in Louisiana and Mississippi. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care possible. > > This commitment is grounded in a history that is more than 100 years old, but reflected today by our strategic vision of transforming healthcare through superior performance and excellent patient care. > In the last fiscal year, FMOL Health had: > > * 1,747 Licensed Beds > * 65,322 Discharges > * 44,592 OR Procedures > * 10,827 Full Time Employees > * 331,360 Inpatient Days > * 1,915 Active Medical Staff > * 229,296 Emergency Visits > > > As a nonprofit, mission-focused Catholic healthcare ministry, we give special attention to our citizens who are most in need. During the most recent fiscal year, we provided more than $39 million in unreimbursed care and community support to the underprivileged. > > Our health system is one of the largest in Louisiana, with hospitals, clinics and physicians located throughout Louisiana and in Mississippi. In fact, we provide care to almost half of Louisiana’s citizens, and serve in Mississippi's largest metropolitan area. Because of our size and the partnerships we have with other local organizations, we are able to pool our resources and share cost and service efficiencies and learn from each other, thereby accelerating our ability to improve care and solve challenges. > > Since our founding in Monroe, Louisiana in 1911, we have been blessed by the guidance of the Franciscan Sisters. Through their guidance and steadfast example, we have committed to assure that we perpetuate their healing ministry for another hundred years. It is a noble purpose we strive to fulfill every day. > > Headquartered in Baton Rouge, Louisiana, we serve patients across Louisiana and Mississippi through a network of hospitals, clinics, physicians, elderly housing and integrated information system. Our health system has partnered with the State of Louisiana as it transforms its healthcare delivery system. The partnership includes inpatient acute care and primary care delivery in Baton Rouge and Bogalusa. > > Following in the footsteps of our founders, the Franciscan Missionaries of Our Lady, our team members and physicians are called to provide high quality care and compassion to all people, especially those most in need. > > > > As we look to the future of our healthcare ministry, we chart our course by “going where we are called.”