WFH Family Vacation & Theme Park Coordinator at Fran's… · Austin

We are seeking a detail-oriented and customer-focused Family Vacation & Theme Park Coordinator to join our remote team. In this role, you will assist clients in planning family-friendly vacations, including theme park trips, resort stays, and customized travel experiences. You’ll research destinations, prepare quotes, and coordinate itineraries to ensure each trip is well-organized and tailored to the needs of families. This position is ideal for someone who enjoys planning, organization, and delivering excellent customer service.

Key Responsibilities:

• Research and recommend family vacation options, including theme parks, resorts, and activities

• Prepare and organize quotes, proposals, and detailed itineraries

• Communicate with clients to gather travel preferences and answer general inquiries

• Coordinate with suppliers and vendors to confirm bookings and special requests

• Maintain accurate client records, reservations, and travel documentation

• Provide professional, timely service to ensure a smooth and enjoyable client experience

• Strong communication and interpersonal skills

• Excellent organizational skills with high attention to detail

• Proficiency with basic computer skills (email, web browsing, Microsoft Office or Google Workspace)

• Ability to manage multiple tasks and meet deadlines independently

• Reliable internet connection and a distraction-free remote workspace

• Previous customer service, hospitality, or administrative experience is a plus but not required

• Flexible work-from-home schedule

• Supportive and collaborative team environment

• Opportunity to build experience in the travel and hospitality industry

• Access to travel-related discounts and perks after eligibility requirements are met

• A rewarding role helping families create fun and memorable vacation experiences