Remote Hospitality & Travel Coordinator at Fran's… · Boston

We are seeking a detail-oriented and customer-focused Remote Hospitality & Travel Coordinator to join our growing team. In this role, you will assist clients with planning travel experiences, coordinating accommodations, and organizing itineraries that align with their needs and preferences. You’ll work closely with clients and travel partners to ensure each experience is smooth, well-organized, and enjoyable from start to finish. This position is ideal for someone who enjoys hospitality, organization, communication, and helping others create memorable travel experiences.

Key Responsibilities:

• Research and coordinate travel options including hotels, resorts, transportation, and activities

• Prepare and organize quotes, proposals, and itinerary details

• Communicate with clients to gather travel preferences and answer general inquiries

• Coordinate with hospitality and travel partners to confirm bookings and arrangements

• Maintain accurate client records and reservation documentation

• Provide professional and timely customer support to ensure client satisfaction

• Strong communication and interpersonal skills

• Excellent organizational abilities and attention to detail

• Proficiency with basic computer skills (email, web browsing, Microsoft Office or Google Workspace)

• Ability to multitask, prioritize responsibilities, and meet deadlines

• Reliable internet connection and a distraction-free remote workspace

• Previous customer service, hospitality, administrative, or travel-related experience is a plus but not required

• Flexible remote work schedule

• Supportive and collaborative team environment

• Opportunity to gain experience in the travel and hospitality industry

• Access to travel-related discounts and perks after eligibility requirements are met

• A rewarding role helping clients enjoy seamless and memorable travel experiences