Customer Service Representative at Fox Pest Control in US-UT-Logan

Summary: Fox Pest Control is a rapidly growing company recognized for its commitment to developing confident leaders and providing outstanding service. They are seeking full-time Customer Service Representatives to engage with customers, manage appointments, and resolve issues while fostering a positive and empowering workplace culture. Responsibilities: - You will answer inbound phone calls, emails and texts, and make outbound calls as needed - You will ensure our customers receive excellent service and communication as you help schedule and reschedule appointments, manage billing information and resolve conflicts or complaints that may arise with our customers - As you are engaged and participate in meetings and training, you will be continually empowered to develop leadership skills and abilities to foster growth and unlock potential Required Qualifications: - High School Diploma or equivalent required - Must be comfortable speaking on the phone - Experience with computer database systems/software - Positive and professional dress, communication and demeanor - Excellent communication skills, including excellent reading and writing skills - Genuine personality, confident in self, and in office and customer service skills - Must be open to working Saturdays at least once per month Preferred Qualifications: - One to two years of customer service experience preferred - Ability to speak Spanish is a huge plus Required Skills: Computer Database Systems, Spanish Benefits: Empowering and positive workplace culture, Strong potential and room for growth with an Individualized Leadership Plan for every team member, Paid hands-on training opportunities, Referral bonuses, Competitive Health Insurance including Medical, Dental, and Vision for full-time employees, 401k with a generous company match, PTO for full-time individuals, Paid Holidays, Bereavement leave, Employee Stock Purchase Plan