PR & Communications Coordinator at Four Seasons Hotels in Morocco

PR & Communications Coordinator Location: Marrakech About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace. Key Responsibilities: Ensure final graphics and layouts are visually appealing and on-brand Study design briefs and determine requirements Liaising with suppliers and service providers to ensure proofs are of good quality and in line with production specifications Oversee online reputation management by monitoring and ensuring appropriate management of third-party review sites. Manages social media channels, from strategy to content creation, daily channel management and reporting. Curates relevant and engaging content, telling a story consistent with the outlets and Four Seasons while increasing following and engagement. Leverages social media channels to amplify key messages and activities, elevating the importance of search as well as strategic and creative communication. Monitor social media conversations relevant to industry, luxury, local, and international markets. Actively manages Four Seasons proprietary website, ensuring alignment with the offering, imagery and business objectives and creative storytelling. Ensure up-to-date information on partner and third-party websites Maintains positive client and media relations through comments and messaging. Technical Skills and Knowledge: Strong sense of quality and a creative mindset Photography and videography project experience and an eye for aesthetic Demonstrated knowledge emerging trends and evolution of social media applications Knowledge of production methods in graphic arts and collateral Computer savvy with Microsoft Office and various design programs including but not limited to Adobe Photoshop, Illustrator, and InDesign Creates content in line with the FS brand standards and the aesthetic of the resort’s own social channels