Cybersecurity Intern at Four Hands in Austin, TX

Summary: Four Hands is a leading designer and wholesaler of furniture and décor, recognized for its dynamic growth and commitment to employee development. The IT Cybersecurity Intern will assist in diagnosing and resolving IT issues, support system maintenance, and document technical solutions while gaining hands-on experience in cybersecurity practices. Responsibilities: - Assist in reviewing and documenting low-rated security alerts and incidents - Conduct preliminary checks and triage under guidance before escalation - Learn how escalation procedures work and how the security team collaborates with IT partners - Assist in monitoring and reviewing logs and alerts from our SIEM, with a focus on Microsoft, Azure, Aruba, and Meraki environments - Support analysis by noting unusual activity or recurring patterns - Track and document common alerts for trend reporting - Assist with collecting indicators of compromise (IOCs) for further analysis - Observe how low-rated alerts can be leveraged to identify anomalies that may signal potential threats - Participate in reviews of incident investigations to understand their origin, impact, and resolution - Learn how findings are documented and how recommendations are developed to improve detection, reduce false positives, and enhance response times for future incidents - Assist in maintaining notes on alerts, incidents, and follow-up actions - Contribute to process documentation for security monitoring and incident response workflows - Other duties as assigned, in accordance with training and qualifications - Uphold the Core Values and be a valuable member of the Four Hands Team - Be open and honest - Reach for excellence - Act with responsibility - Value the whole person - Enjoy the journey Required Qualifications: - Currently pursuing a degree in Information Technology, Computer Science, or a related field - Basic understanding of information security principles (threats, vulnerabilities, incident response) - Strong attention to detail, analytical mindset, and eagerness to learn - Effective communication skills and willingness to collaborate across teams Required Skills: Information Security Principles Important Skills: Microsoft Azure, Network Monitoring Nice-to-Have Skills: Analytical Mindset