Foundever→
WFM Manager I at Foundever in Hyderabad
ExperiencedOn-siteHyderabad1000000 INR–1800000 INR/yr
Skills
Global Operational & Incident ManagementData-Driven Strategic ReportingAdvanced Technical WFM LiteracyCompassionate & High-Stakes CommunicationDatadrivenOperationsReportingCommunication skills
Job Description
Geographic Coordination: Ability to synchronize operations across diverse regions,such as LATAM (Mexico,Costa Rica) and EMEA (Egypt),while accounting for local holidays and varying shift schedules
The manager must have a deep understanding of core WFM metrics and the mechanics behind them
The manager must have a deep understanding of core WFM metrics and the mechanics behind them