Client Service Associate at Forum… · Northbrook

Summary: Forum Financial Management, LP is a rapidly growing Registered Investment Advisory Firm (RIA) with more than $10.0 billion in assets under management. They are seeking a Client Service Associate to service new and existing accounts while working closely with Financial Advisors. Responsibilities: - Produce, complete and track all paperwork associated with advisory accounts from initial account set-up through completion and transfer of assets, as well as client meetings and ongoing service - Coordinate day-to-day operational work - Help Financial Advisors prepare for initial and ongoing client appointments - Answer incoming client service calls regarding accounts - Provide ongoing service in accordance with company and vendor policies, practices and services - Update and enter all client notes in client relationship management database as he/she works on each client file - Oversee rollovers, account transfers, and account distributions - Maintain contact with clients and vendors through confirmation that all accounts have been opened, transfers have been completed and reports sent out - Ongoing maintenance of client files (hard and electronic) - Discusses client concerns with Financial Advisor - keep him/her apprised of any issues Required Qualifications: - Familiar with paperwork and processes of Charles Schwab is a plus - Bachelor's degree - Proficiency in Microsoft Excel and Word - Experience working in a Registered Investment Advisory firm or operations for a Securities Broker-Dealer Required Skills: Charles Schwab paperwork and processes, Microsoft Excel, Microsoft Word, Registered Investment Advisory firm operations, Securities Broker-Dealer operations Benefits: We offer a full benefits package including health (PPO, HMO, HSA, and FSA), Dental, Vision, Disability, and Life Insurance., We offer a 401k plan that includes a company match at 5%., Employees start off with 18 days plus 12 holidays each calendar year., We offer a hybrid working schedule., Forum wants to grow our talent from within and we recognize the role that professional development plays in that., Forum supports employees that want to continue their education, and we see that as an extension of our professional development initiatives., Employee engagement is very important to Forum, and we believe our employees are our greatest assets, so we strive to host quarterly cultural building activities, office luncheons, and other activities to increase productivity within the company.