Mission Operations Lead at Forterra in Washington, DC

About Forterra

Forterra is a leading provider of autonomous systems for ground-based movement in the working world. Amongst some of the earliest innovators in the field of driverless technology, Forterra is focused on building systems that protect front-line soldiers and enable civilian workers in our industrial base. Forterra is the go-to provider of ground autonomy solutions for the U.S. Department of Defense, which harnesses the technology for asymmetric warfare in critical conditions.

About the role

The Mission Operations Team owns Forterra customer accounts--ultimately driving the execution of existing customer contracts and the growth and scale of customer relationships. The team is anchored by their ability to build relationships, externally and internally, and navigate working across engineering, product, and operations teams to develop, plan, and deploy Forterra products to solve customer needs. As a Mission Operations Lead "MOL," you will be expected to deeply understand the customer's problem, collaborate with Engineering and Product teams to solve it, and partner with the Operations team to ensure continued customer and mission success.

What you'll do

• Develop: Create and nurture partnerships with our customers to ensure the deployments of our autonomy solutions are in full support of their mission. As your portfolio grows so does the team supporting it to ensure mission success. Ultimately, you are responsible for the team working on mission execution for your clients.
• Build: Scope and implement pilots with our partners. You will help your vertical determine the scope of a pilot engagement and navigate the group's internal bureaucracy to implement the pilot. Work directly with Forterra engineers to build relevant products for your client’s operational needs.
• Scale: Expand successful pilots into larger projects. You will convert the pilot's tangible outcomes generated by engineers in partnership with the operations and growth into a shared roadmap for expanding the pilot into a sustained capability.
• Embed: Get our platform into the hands of customers who need it by identifying those with a problem our technology can solve and enabling their understanding of the technology's value.
• Own: Work hands-on with our partners to help them navigate complex organizational, contracting and budget pathways to implement a pilot or project.

What you'll bring

• Strong interest / experience working within the Department of Defense / Government / Defense Tech industry
• Strong interpersonal skills will be required to engage with business partners and customers
• Comfortable setting and achieving goals in an amorphous environment
• Enthusiasm for, and broad knowledge of, technology
• Must be able to travel at least 50% of the time
• Must be eligible to obtain and hold a US DoD Security Clearance

Nice to haves

• Experience in a start-up or similar fast-paced environment
• Experience selling to, or working within, the Department of Defense
• Engineering or Technical Degree - or you nerd out hard on emerging tech

US Salary Range $125,000—$175,000

The salary offered to candidates will vary based on a variety of factors including (but not limited to) relevant work experience, education, specialized training, critical expertise, training, and more. Equity in Forterra is included in most of our full-time, high-demand roles and is therefore considered part of Forterra’s overall compensation package. In addition to base salary and equity, Forterra offers competitive benefits for full-time employees including:

• Premium Healthcare Benefits: Three plan options, including an HSA-eligible plan, with Forterra covering 80% of the plan premium for you and your dependents.
• Basic Life/AD&D, short and long-term disability insurance, Legal & ID protection plans 100% covered by Forterra, plus the option to purchase additional life insurance for you and your dependents.
• Extremely generous company holiday calendar including a winter break in December.
• Competitive paid time off (PTO) offering 20 days accrued per year.
• A minimum of 7 weeks fully paid parental leave for birth/adoption.
• A $9k annual tuition reimbursement or professional development stipend.
• Fully stocked beverage refrigerators with all the Celsius your little heart desires.
• 401(k) retirement savings plan, including traditional, Roth 401(k), and after-tax deferral with company match up to 4%.

Your recruiter will be able to share more information about our salary and benefits offering during the hiring process.

CLEARANCE ELIGIBILITY - This position may require eligibility to obtain and maintain a U.S. security clearance. For more information about U.S. Security Clearances: click here. 

Forterra is an equal-opportunity employer, providing and promoting equal employment opportunity in all personnel practices. Forterrans are unique, talented individuals who are united through a shared passion to deliver autonomous systems that enable national resilience and a robust supply chain.

All qualified applicants will receive consideration for employment without regard to any factor, including veteran and disability status, and criminal history, in accordance with applicable local, state, and federal laws.

Forterra is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

To see Forterra’s candidate data privacy policy, please visit Forterra Legal | Job Applicant Privacy Notice.