Account Manager at Forever Audio in New York, NY

Company Description

The Company

We’re a creative production house specialising in audio, digital and video content.

Our work includes the following:

• Audio- Radio and Digital audio commercials, 3D audio creative, podcasts, immersive audio experiences and audiobooks.

• Digital - Website design and build, campaign microsites, Spotify interactive experiences, rich media units, web banners.

• Video- Brand storytelling, animation.

In the last few years we’ve ticked off some pretty cool boxes:

• We’ve built up an amazingly talented team who deliver exceptional products for our clients every single day (there were eight of us four years ago, we’re nearly at 50 now)
• We’re Spotify’s official creative partner.
• We have a solid and regular pool of clients who we love working with.
• Our audio facility is now 11 studios, including one of the few certified Dolby Atmos suites in central London.
• Last year we opened our New York office so we can expand our offering into new territories.
• We’ve presented interactive experiences, continually pushing the boundaries of what’s possible.
• We always celebrate our successes along the way… we love an excuse for a party!

We’ve done a lot of things that we’re really proud of but we’re not stopping there, so we’re now looking for an Account Manager to join our US team.

We’re in the middle of a website makeover but to see and hear our latest reels click here

https://www.redapplecreative.co.uk/coming-soon

Our Culture - Defined By Our Audio Team

We’re creative (standard). We’re honest and open. A swear jar would bankrupt us all. We’re all equal and we laugh at ourselves… and each other. We’re unconventional, productive and we do whatever it takes to get the job done. We like burgers. We say please and thank you. We always make time for each other and our clients. We’re all very different and we love that about our team. We like going to the pub… a lot. We praise each other and recognise achievements. We don’t quit, we fix. We’re kind and caring. We make a difference. We stick together and pick each other up when it’s needed. We’re people pleasers. We’re passionate and motivated. We like to dance. We always leave our clients feeling good.

Job Description

The Person We Are Looking For

We’re looking for someone special, someone who is comfortable working across both digital and audio platforms. You’ll be fully competent in digital and be able to pick up audio very quickly.

You are already successful in a similar role having worked in a digital AM position for 1 - 3 years. You are a team player and a real people person - so clients will love you.

You’ll report to a Senior AM, but will often need to use your own initiative to drive our projects forward - and you’ll be expected to get involved at every level in order to make each project a success.

You keep up to date with what’s going on in online audio advertising and digital advertising generally, and you’re happy to put your opinions forward in blogs, seminars and events.

You’re confident and outgoing and you do what it takes to get the job done. You’ll be a creative person and you’ll be able to interpret and respond to briefs using our more standard lines of response, as well as developing your own custom ideas. You can deliver these ideas back to our creative and production teams and be the conduit between them and the client.

You have experience of working in a creative sales environment as you will be working alongside the business development team to nurture key client relationships and grow revenue. You’ll embrace the business element of the role, such as hitting targets and spotting new opportunities.

You’ll have a proven track record of client satisfaction, increasing revenue year-on-year and making a positive difference to the company. You’ll be happy to socialise with clients and internal teams outside of working hours to build relationships.

You’re passionate, ambitious and generally brilliant, a jedi master of the digital/audio world!

Key Responsibilities:

• Build long term, quality relationships with clients at all levels

• Achieve revenue targets by promoting our services to existing clients and deliver YOY growth

• Interpret briefs, collate a response and present back to the client

• To provide costs for the different products and services we provide

• Deliver exceptional customer service through the efficient and accurate turnaround of briefs and proposals.

• To talk confidently about knowledgeably about digital/music advertising/platforms

• To produce monthly business plans with 3/6/12 month forecasts to maximise client opportunities

• Develop effective working relationships with the rest of the team and other internal departments to ensure clear and consistent communication.

• Keep internal CRM systems up to date

• Analyse campaign data and providing campaign analysis during and post campaign

• Keep abreast of the latest developments in digital and how they apply to our clients or the production process.

Additional Information

Salary & Benefits

• Competitive salary (based on experience) and bonus structure
• Creative working environment overflowing with talent
• Relaxed office with flexible and remote working options
• 25 days holiday

Please apply with the subject header “NY Account Manager, New York” before 15th December 2017. Please tell us why you want to join us and how you’d add value to our team. Include your CV and salary expectations too.

No agencies please, we already have preferred partners.

Thank you.