Warehouse Superintendent at Ford Pro in Romulus, MI

We’re looking for leaders who will lead transformation on the forefront. This isn't just a supervisory role; it's a critical leadership position where you'll have the power to shape culture, drive performance, and directly impact the quality and efficiency of our operations.​

In this position…

We’re looking for leaders who will lead transformation on the forefront. This isn't just a supervisory role; it's a critical leadership position where you'll have the power to shape culture, drive performance, and directly impact the quality and efficiency of our operations.​

What you’ll do…

As a Distribution Superintendent, you are the vital link between strategic goals and daily execution. You'll be leading a dedicated team, fostering an environment where they can do their best work and feel empowered.

Safety First: Act as a champion of workplace safety, proactively enforcing regulations and fostering a culture of vigilance

Driving Operational Excellence: Lead and direct a team of supervisors who are consistently shaping culture, driving performance, and impacting quality and efficiency within our operations. You will take ownership of team performance, addressing shortcomings proactively and celebrating successes.

Strategic Focus & Problem Solving: Prioritize critical tasks and effectively allocate human resources to maximize efficiency. You will apply for a "Bias for Action," promptly and decisively addressing safety and quality issues to prevent larger problems. This includes identifying and analyzing problems, developing and implementing effective solutions, making timely and well-informed decisions, and adapting to changing circumstances.

Team Leadership & Development: Embrace a servant leadership style, focusing on building high performing, winning teams and investing in their growth. You will foster a positive and collaborative work environment, motivating your team to achieve shared goals.

Data-Driven Decision Making: Utilize data and insights to strike down downtime and quality defects, driving quantifiable improvements in efficiency and quality. This includes overseeing of the tracking and reporting of employee time and attendance, transforming raw data into actionable intelligence for strategic decision-making and continuous improvement.

Continuous Improvement & Quality Assurance: Maintain a relentless focus on identifying and eliminating inefficiencies, improving processes, and driving innovation to enhance productivity, quality, and safety. You will be uncompromisingly committed to quality, implementing and maintaining rigorous standards, and relentlessly pursuing excellence to assist your team in eliminating defects and ensuring exceptional product quality.

Conflict Resolution & Interpersonal Relationships: Proactively address and mediate conflicts fairly and effectively. This requires active listening, empathy, and the ability to de-escalate tense situations. You will build and maintain strong, positive working relationships with your team and all partners, including suppliers and union representatives, through transparent communication and a willingness to listen, fostering a psychologically safe environment.

Accountability & Fairness: Champion accountability, managing both your own performance and that of the supervisor team regarding processes and standards. You will ensure accountability, play fair, and meet conflict with decisive action.

Collaboration: Actively listen to and value the perspectives of all team members and other department stakeholders. You will be a partner with team members, the union, and management to continuously improve everything.

Responsibilities

Responsible for managing all operations:

• Inbound, outbound, claims processing, building maintenance
• Responsible for delivering objectives including but not limited to:
  • Building safety, positive UAW relationships, error rate, denial rate, inventory accuracy.
• Overtime percentage, absenteeism, vacation scheduling, grid time, on time delivery, ISO 14001 environmental responsibilities, LPMH, process adherence/improvement, Accountability, customer satisfaction, accurate application of the Ford-UAW national and local contracts.
• Supervision/training of GSR 6/7 staff and supervisors, overall building organization and cleanliness, grievance resolution, willingness to work ALL shifts as required.
• Cover crews in supervisor's absence.
• Attend, facilitate, and submit proper documentation for crew meetings.
• Prepare/maintain work related records as needed.
• Schedule manpower (including overtime and vacation).

Responsibilities include but not limited to:

• Work in close alignment with the Regional Manager and Plant Manager to drive the consistent and timely execution of warehouse tasks and performance metrics.
• Effectively manage warehouse deadlines and timelines, demonstrating adaptability in the face of planned and unplanned complexities.
• Including operational business plans, manage depot budgets, inventory management, facility management, and liaison for all external partners.
• Supervise and develop material control supervisors.
• Responsible for managing all operations including but not limited to inbound, outbound, claims processing, building maintenance, UAW relationships, and transportation personnel.
• Champion and lead quality continuous improvement initiatives toward best-in-class performance.
• Deliver objectives related to safety, quality, efficiency, absenteeism, inventory accuracy and cost.
• Responsible for all operations metrics including lost time incidents, error rate, denials, inbound cycle time, inventory accuracy, grid times, and on-time delivery
• Maintain a consistent and positive working relationship with UAW employees and committee, including fair and consistent employee accountability, vacation scheduling and administration of the Collective Bargaining Agreement
• Other Information:
  • The operation hours are 10:30am - 8:30pm, with overtime as applicable
• Must have the ability to work overtime/adjust schedule as required, as the business indicates.
• This is an onsite position that will require shift flexibility including the ability to work all hours, including nights, weekends and holidays at Brownstown Complex/Detroit HCC. There is no hybrid option for this position.

Qualifications

You must have…

• High School Diploma or GED
• 3-5 years of experience within a plant or warehouse environment
• Exceptional organizational skills and ability to ensure accountability from all employees
• Excellent oral and written communication skills
• Must have demonstrated ability to lead and motivate employees (Hourly & Salaried)
• Working knowledge of Windows programs (Excel, Word, PowerPoint, Access etc.)
• Knowledge of or ability to quickly learn current systems (SAP/EWM)
• Ability to interpret data, evaluate actions, and reach logical conclusions independently
• Goal oriented and continuous Improvement mindset with a focus on quality and reduced costs

Even better, you may have...

• Bachelor’s Degree preferred
• Minimum 1 year leadership experience preferred
• Minimum 3 years operational/distribution experience preferred
• Minimum 3 years working with the UAW/Teamster workforce and contract

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

This position is a salary grade 8 and ranges from $96,720-162,120.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/GSR

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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About the Team

Marketing, Sales & Service plays an important role in Ford’s revitalization as a modern, progressive vehicle and mobility services company delivering a trusted customer experience. Candidates should have a vast depth of knowledge and expertise in implications of data and taking actions based on those, as well as have a passion for the lifetime value of a customer. Ford MS&S embraces an audience-first mindset and way of doing business that improves customer loyalty, vehicle repurchase, as well as additional sales of vehicles, parts, accessories and services. We are the eyes, ears and voices of Ford, meeting customer demand by delivering the right products to the right dealers at the right time.