PT Food Lion To Go Associate at Food Lion in King, NC

Primary Purpose: Provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Food Lion To-Go Lead in maintaining standards according to Food Lion's standard practice manual. Maximize sales through excellent customer service.

Duties and Responsibilities: • Smiles, greets each customer, uses name whenever possible and provides prompt, accurate and friendly service while engaging customers to create a positive shopping experience • Exhibit behaviors that align with Food Lion's guiding principles, core values, vision, and strategy • Ability to shop multiple customer orders using the designated tools and equipment • Recognize or differentiate between all types of produce carried in the store, including differences between varieties of similar classes of products (e.g., apples, lettuce, etc.) • Substitute items when requested • Scan, bag, and label the purchase efficiently and accurately, while following established company policy and procedure • Verify all customer IDs presented and observe store policies pertaining to the sale of alcoholic beverages • Assist customers picking up orders • Complete Accountability Form from end to end process • Is courteous and helpful to other associates • Wears the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Controls store’s expenses through proper use of store supplies such as receipt tape, bags and cleaning supplies • Adheres to all company guidelines, policies and standard practices • Observes and corrects all unsafe conditions that could cause associate or customer accidents • Notify QA of any cleaning issues or maintenance required for To-Go area and equipment • Successfully complete Computer Based Training (CBT) and Training Aid courses • Performs all other duties as assigned • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Qualifications: • High school graduate or equivalent preferred • Good interpersonal, communication and customer service skills • Desire to work in a team environment • Ability and willingness to learn multiple tasks and technical requirements of the job • Must meet minimum age requirements, when applicable, to perform specific job functions

Physical Requirements: • Ability to use computers, smart devices, and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners • Stand 100% of the time with frequently walking short distances • Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time, including inclement weather • Have sufficient visual ability to check ID cards