Warehouse Associate - TEFAP at Food Bank of… · Wilmington

Join Us in the Fight Against Hunger!

At the Food Bank of Central & Eastern North Carolina, we believe in a future where no one goes hungry. Our mission is simple but powerful: Nourish people. Build solutions. Connect communities.

We’re looking for passionate, dedicated people to bring their talents to an organization where every role makes a real difference. Guided by our values - Respect, Integrity, Compassion, Dedication, Teamwork, and Fun - we work hard, support one another, and celebrate the impact we create together.

If you’re ready to put purpose at the center of your career, we’d love to have you on our team!

This position is a warehouse operations position at our Wilmington location. 

Schedule is Monday - Friday, 8:30 am - 5:00 pm.

The Warehouse Associate - TEFAP position is responsible for the receiving and distributing of The Emergency Food Assistance Program (TEFAP) product.  This position is responsible for inventory control, filling orders and other aspects of the warehousing.

Primary Responsibilities:

70% - Responsible for receipt, inventory control and distribution of all TEFAP product.

• Construct items on pallets in a way to ensure safe transport and eliminate breakage.
• Maintain an accurate inventory on all TEFAP product. Document a complete cycle count on all TEFAP commodities weekly, as required.
• Coordinate with relevant staff on the incoming and outgoing of all TEFAP product to maximize efficiencies and maintain order for loading, unloading, and disbursement of product.
• Ensure that orders are pulled in a timely manner and paperwork is legible and attached to orders.

30% - Ensure accurate counts of incoming product and proper implementation of quality control tasks and activities.

• Complete accurate counts of incoming product.
• Minimize and record any damages or waste accurately.
• Adhere to all food safety regulations and Food Bank standard operating procedures.
  Ensure that all safety policies and procedures are carried out. Maintain a safe and accident-free workplace environment.
• Execute safe forklift and other warehouse equipment handling procedures, maintain warehouse equipment, and report any equipment issues to the appropriate supervisor immediately.  Perform pre- and post-trip inspections.

Perform other duties as required.

The above statements are intended to describe the general nature of the work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Minimum Requirements

Education: 

• High school diploma, GED or equivalent experience. An equivalent combination of education and directly related professional experience may substitute.

Experience: 

• 2+ years warehouse operations with logistical expertise in inventory control systems, production, quality control and operational safety or an equivalent combination of education and experience. 

Skills and Competencies: 

• Communication & Interpersonal Skills – Strong verbal and interpersonal communication skills with the ability to work effectively across teams and support positive working relationships.
• Operational Knowledge – Understanding of warehouse operations, inventory processes, quality standards, and workplace safety practices.
• Adaptability & Reliability – Ability to work in fast-paced environments, adjust to changing operational needs, and consistently follow through on responsibilities.
• Safety Mindset – Commitment to maintaining safe work practices and supporting operational compliance and food safety standards.
• Teamwork & Collaboration – Ability to work cooperatively with staff, volunteers, and leadership to support operational goals and mission impact.
• Mission Alignment – Deep belief in and dedication to the Food Bank’s mission, values, and community impact.

Physical Demands:

While performing the essential functions of this position, the employee is regularly required to:

• Talk, hear, and interact without deliberate impediment (e.g., wearing or listening to headphones, etc.);
• Sit, stand, walk, use hands to finger, handle or feel.
• Lift and carry loads of up to 60 pounds for short distances (less than 50 feet)
• To reach for and/or lift upward with their arms and hands to heights of 6 feet or greater.
• To twist their body right or left, often repeatedly.

 

The employee is occasionally required to climb, balance, and to stoop, crouch or crawl. Vision abilities required by this job include close vision.

 

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the essential functions described.

Work Environment:

General warehouse environments, including refrigerator, produce cooler, and freezer with temperatures ranging from -10 degrees Fahrenheit to 41 degrees Fahrenheit.  Some protective clothing will be provided and must be worn for this work.

• While performing the essential functions of the job, the employee is required to work in a warehouse setting.
• The employee will be required to interact with Food Bank personnel in the warehouse(s).
• The employee will occasionally be exposed to moving mechanical parts and vehicles.
• Safety toe footwear with non-skid soles is required.
• The noise level in the work environment is usually quiet to moderate.
• The warehouse can be extremely cold at times and extremely hot during the summer months.

 

While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the described essential functions. The above statements are intended to describe the general nature of the work being performed by people assigned this job.  They are not intended to be an exhaustive list of all essential functions and skills required of personnel so classified.

EQUAL OPPORTUNITY EMPLOYER

We are an equal opportunity employer.  We do not regard race, color, religion, national origin, age, sex, pregnancy, marital status, disability, genetic information, veteran status, sexual orientation or any protected class characteristic when seeking to hire.  This practice, in addition to hiring, applies to our recruiting, training, transfers, promotions, job benefits, pay, dismissal practices, social and recreational activities, and any other term or condition of employment.

We care about our employees, our candidates, and our community.

As such, please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits For You

We help YOU thrive. As a mission-based organization, we believe our team needs great support to help deliver on our work to Nourish People, Build Solutions, and Empower Communities. Our comprehensive benefits package includes:

• Medical, Dental and Vision Plans
  
• Health Spending Accounts + Employer Contributions
  
• Flexible Spending Accounts
  
• Paid Time off: including Holidays, Personal, Vacation, and Sick Time
  
• 403(b) with 5% Match after 90 days
  
• Paid Parental Leave
  
• Employee Assistance Program
  
• 100% Employer paid STD and LTD Insurance
  
• 100% Employer paid Group Life Insurance
  
• Voluntary benefits including Accident and Critical Illness