Site Operations Specialist at FNS in Matteson, IL

Mid LevelOn-siteFull-timeMatteson, IL$70k–$80k/yr

Job Description

Company Overview

Since its inception in 1995, FNS has been focused on providing the best total logistics services by implementing our core values: trust, communication, team play, challenge, and balance. Through trust, we can be a logistics partner that customers trust with a diverse group that works together based on a strong, unified belief. By communicating with and accommodating the voices of customers and co-workers we can deliver the best services. Our team play is enhanced by the appreciation and cooperation with each other with a focus on a singular goal. Challenging the status quo and innovating, FNS is unafraid of failure and strives to develop and improve our processes. Work-life balance strives to provide individuals with happiness to achieve and grow together.

For 2025, we have set out to become one of the nation’s top 25 logistics companies with more than $1,500M in sales, with the best employee and customer satisfaction, and a network of over 100 different partners.

To achieve our goals, there is an emphasis on three traits of work. We promote a family-like working environments allow us to help promote every member’s work-life balance, allowing us to develop cooperation and care for one another like family. We are nominated by our customers whom we can grow with based on a trusting relationship between our services and our customers. We specialize fields of work where professionals can nurture their talent, and we focus on every member’s work-life balance so that members may cooperate and care for each other like family. Our core values are integral to the success and growth of FNS.

To Discover more, please visit our website at http://www.fnsusa.com

Responsibilities

1. Operational Oversight & Execution

Oversee in-plant logistics operations supporting production activities and ensure smooth and efficient material flow throughout the facility.
Ensure seamless, timely material supply aligned with production schedules and manage end-to-end material flow between processes.
Manage the VMI (Vendor Managed Inventory) Hub coordination and maintain high levels of inventory accuracy.
Take full operational accountability for logistics performance during night and weekend shifts.

2. Team Management & Resource Optimization

Lead and manage the shift workforce (operators and team leaders), ensuring optimal manpower allocation to meet production demands.
Conduct necessary training to ensure team compliance with safety, quality, and operational standards.
Foster a culture of safety and excellence through active supervision and mentorship.

3. Problem Solving & Performance Monitoring

Respond proactively to operational bottlenecks, such as material shortages, equipment downtime, or logistics delays, to minimize production disruptions.
Monitor and improve key performance indicators (KPIs), focusing on production support rates, inventory precision, and overall operational efficiency.

4. Continuous Improvement & Collaboration

Drive process standardization and continuous improvement (Kaizen) initiatives to enhance logistics workflows.
Collaborate closely with cross-functional departments, including Production, Quality, Maintenance, and Procurement, to ensure integrated operations.

Qualifications

3-5 years of experience in logistics, manufacturing, SCM, or production operations
Experience in in-plant logistics or production line support
Ability to work in rotating shifts (including nights and weekends)
Proven experience in workforce and shift management
Strong problem-solving skills and quick decision-making ability
Experience with WMS, MES, or related logistics/production systems
Excellent communication and collaboration skills
Bilingual proficiency in English and Korean

Working Conditions & Location

1. Work Location & Potential Transition

Initial training and operations will take place at the FNS Warehouse in Joliet, IL.
Based on business needs, the role may transition to the warehouse in Matteson, IL after approximately 3 months.

2. Shift Schedule & Hours

During the initial phase (Joliet, IL), standard business hours will apply (non-24/7 operations).
The role may transition to a 24/7 rotating shift schedule, including nights, weekends, and holidays, based on business needs.

Note: Candidates must be flexible and willing to work night and weekend shifts, as well as take full operational responsibility during assigned shifts.

Pay

The base salary range for this role is between $70,000-$80,000 yearly, and your base salary will depend on your experiences, qualifications, and skills.

Benefits (Full-Time ONLY)

Health, Dental, and Vision PPO Insurance
Life, STD, LTD Insurance
401(K) Plan
Paid Time Off
Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
Years of Service Awards
Education Assistant Program (Based on Eligibility)

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa.