Logistics Customer Service Specialist I at FNS, Inc. in Phoenix, AZ

Summary: FNS is a logistics company focused on providing top total logistics services since 1995. The Logistics Customer Service Specialist I will be responsible for maintaining records of battery pack movements, communicating with clients about logistics status, and managing various logistics documents. Responsibilities: - Maintain and share daily in/out records of battery pack movements - Communicate effectively with clients regarding yard and transportation status - Prepare and manage documents such as delivery schedules, inbound/outbound logs, and inventory sheets - Use Excel to organize and report logistics data accurately - Coordinate closely with internal teams (yard, dispatch, transportation) - Assist in resolving customer inquiries or service-related issues in a professional manner Required Qualifications: - Prior experience in logistics, warehouse, or customer service preferred - Proficiency in Microsoft Excel (filtering, sorting, basic formulas, etc.) - Strong interpersonal and communication skills for client-facing roles - Highly organized and detail-oriented Preferred Qualifications: - Bilingual (Spanish/English) is preferred Required Skills: Logistics, Warehouse operations, Customer service, Microsoft Excel, Bilingual Spanish/English Benefits: Health, Dental, and Vision PPO Insurance, Life, STD, LTD Insurance, 401(K) Plan, Paid Time Off, Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.), Years of Service Awards, Education Assistant Program (Based on Eligibility)