Senior Product Manager I at Flywire · Adelaide

companyDescription Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who we are: Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. Today we support more than 5,100 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies. With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.a jobDescription The Opportunity : Flywire is seeking a Senior Product Manager I - SFS APAC to join the team that leads the direction of our higher education flagship Student Financial Software (SFS). Flywire’s SFS product is our all-in-one student account portal rooted in deep integration into higher education student information systems. Being a B2B2C company working with higher education clients and payers, the role demands an understanding of both client and end user’s needs, an innovative problem solving approach, and a bias towards exceptional user experience. Collaboration, relationship-building, and communication are key aspects to being successful in this role. Product Managers at Flywire like to win. You’ll be part of the team who is focused on identifying what a winning product looks like and how it will succeed in the market. In order to accomplish this, you will own the Education Billing & Payments portion of our Student Financial Software product and be responsible for providing product leadership to an engineering team, supporting the creation of the roadmap, management of the feature backlog, and more.. What does this look like? You must … Own SFS product outcomes in-region, operating autonomously while aligning to global strategy. Partner directly with higher education institutions to uncover root problems and translate them into scalable, high-impact solutions. Define clear problem statements, evaluate trade-offs, and recommend solution paths grounded in customer and business value. Write detailed, unambiguous product requirements and collaborate closely with Engineering to deliver high-quality outcomes. Own and prioritize the regional backlog, making data-driven decisions with cross-functional stakeholders. Drive roadmap execution, proactively identifying risks, dependencies, and opportunities. Serve as the in-region SFS subject matter expert, representing the product confidently with schools and internal teams. Partner with Technical Writing and Enablement to ensure clear documentation and training materials. Understand and monitor key product KPIs; design and execute tests to improve performance and outcomes. Support late-stage product demonstrations and serve as a trusted product voice to help close new business. Leverage AI tools to enhance product discovery, documentation, analysis, and execution efficiency. qualifications Here's what we are looking for: 8+ years of experience in higher education student finance, including 2+ years in a product management, technology, or related role. Experience with student finance systems such as PeopleSoft, Banner, or similar platforms, with a demonstrated ability to drive process improvements through software. Strong ability to synthesize complex inputs into clear insights, recommendations, and actionable solutions. Strategic thinker with a data-driven approach; able to prioritize effectively and execute with discipline. Willingness to step beyond defined responsibilities when needed to ensure successful product launches and regional outcomes. Comfortable working across global time zones and supporting a distributed team when required. Deep curiosity and passion for solving complex problems within the education market. Entrepreneurial mindset with the ability to operate independently in a fast-paced environment. Humble and team-oriented — focused on what is best for the company, without ego or politics. additionalInformation What We Offer: Competitive compensation Employee Stock Purchase Plan (ESPP) Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams) Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media Dynamic & Global Team (we have been collaborating virtually for years!) Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates Be a meaningful part in our success - every FlyMate makes an impact Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days! Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!) Submit today and get started! We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions. Flywire is an equal opportunity employer and follows a policy of administering all employment decisions and personnel actions without regard to race, colour, religion, sex, pregnancy, gender identity, national origin, age, ancestry, physical or mental disability, sexual orientation, genetic disposition or carrier status, veteran status, or any other category protected under applicable national, federal, state or local law. #Li-Hybrid