Consultant at Flywire in Bengaluru, Karnataka, IN

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments. We’ve scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.

Today we support more than 5,100 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,400+ global FlyMates, representing more than 40 nationalities, and in 15 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

As a Consultant at Flywire, you will play a pivotal role in guiding our clients through the successful implementation and optimization of Flywire's payment solutions. You will leverage your expertise to understand client needs, translate them into actionable strategies, and ensure a seamless integration experience, ultimately contributing to their financial success and Flywire's growth.

Responsibilities:**

• Lead and manage the end-to-end implementation lifecycle for new clients, including discovery, requirements gathering, solution design, configuration, testing, and go-live.
• Conduct in-depth analysis of client business processes and payment workflows to identify opportunities for efficiency and optimization through Flywire's offerings.
• Develop and deliver tailored solution presentations, workshops, and training sessions to client stakeholders at various levels.
• Act as a primary point of contact for clients during the implementation phase, providing expert guidance, resolving issues, and managing expectations.
• Collaborate closely with internal Flywire teams, including Sales, Product, Engineering, and Support, to ensure client success and product enhancements.
• Document client requirements, solution designs, and implementation plans comprehensively.
• Proactively identify and mitigate risks associated with project delivery and client satisfaction.
• Contribute to the continuous improvement of Flywire's implementation methodologies and best practices.
• Stay informed about industry trends, competitive landscape, and Flywire's product roadmap.

Qualifications:**

• Bachelor's degree in Business, Finance, Information Technology, or a related field.
• 3+ years of experience in a consulting, implementation, or technical account management role, preferably within the fintech, payments, or SaaS industry.
• Demonstrated ability to manage complex projects and multiple client engagements simultaneously.
• Strong analytical and problem-solving skills with a keen eye for detail.
• Excellent communication, presentation, and interpersonal skills, capable of building rapport with diverse stakeholders.
• Proficiency in understanding and explaining technical concepts to both technical and non-technical audiences.
• Experience with payment systems, financial processes, or enterprise software implementations is highly desirable.
• Ability to work independently and as part of a collaborative team in a fast-paced environment.
• Willingness to travel occasionally to client sites as required.

What We Offer:

Competitive compensation

Employee Stock Purchase Plan (ESPP)

Competitive time off

Work with brilliant people globally Learn more about their journeys by checking out #InsideFlywire on social media

Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates

Be a meaningful part in our success - every FlyMate makes an impact

Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers, OneFlywire Career Mobility)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer and follows a policy of administering all employment decisions and personnel actions without regard to race, color, religion, sex, pregnancy, gender identity, national origin, age, ancestry, physical or mental disability, sexual orientation, genetic disposition or carrier status, veteran status, or any other category protected under applicable national, federal, state or local law.