Florida Window and Door→
Field Canvasser at Florida Window and Door in Tampa, FL
Entry LevelOn-siteFull-timeTampa, FL$31k–$37k/yr
Skills
appointment settingcustomer information recordinguse of company software
Job Description
Summary: Florida Window and Door is one of the nation’s leading home improvement companies, specializing in premium, impact-resistant windows and doors. The Field Canvasser will engage with homeowners to set appointments for the sales team, requiring strong communication skills and a positive attitude while working in selected neighborhoods.
Responsibilities:
- Knocking on doors and introducing the company’s products or services to prospective customers, with the goal of scheduling an in-home estimate for a company representative to come out within 24 to 48 hours
- Explaining the benefits and answering basic questions to generate interest
- Scheduling appointments for sales representatives to follow up and close deals
- Recording contact information and appointment details accurately, using company software provided
- Meeting daily and weekly targets for successful appointment conversions to full presentations
- Follow up on all CTS (call to set) cancellations, and unconfirmed. Only follow up with appointments that have been run if instructed by Director of canvassing
- Providing feedback to the van manager or Director of Canvassing regarding customer responses, complaints and potential leads
- Always maintain professional demeaner with customers and co-workers
- De-escalate customer complaints by walking away, calmly informing the customer that you will inform your manager and informing management immediately
- Be on time and ready, to include proper attire, fully charged cell, or tablet devices
- Canvass assigned residential areas to introduce the company’s window products and services
- Engage homeowners in a friendly, professional, and informative manner
- Generate and set qualified appointments for in-home consultations
- Accurately record customer information and appointment details
- Meet or exceed daily and weekly performance goals
- Maintain a professional appearance and positive attitude at all times
- Follow company guidelines, scripts, and compliance requirements
- Provide feedback to management regarding customer responses and field conditions
Required Qualifications:
- High energy
- Strong communication skills
- Comfortable talking to people
- Hustler mentality
- Ability to handle rejection professionally
- Comfortable walking for extended periods
- Ability to interact face-to-face with people in various communities
- Generate 2-3 qualified appointments daily
- Meet daily and weekly targets for successful appointment conversions
- Maintain professional demeanor with customers and co-workers
- Be on time and ready, to include proper attire, fully charged cell, or tablet devices
- Ability to walk and stand for extended periods
- Ability to climb stairs and walk door-to-door for several hours per shift
Preferred Qualifications:
- Previous experience in sales or customer service
- Excellent interpersonal skills
- Ability to work independently
- Reliable transportation
- Flexible schedule
Required Skills: Appointment setting, Customer information recording, Use of company software
Benefits: Health/dental/Vision, Life, 401K, PTO, Vacation time and holiday pay, Opportunities for employment advancement in every position. (promote from within culture)
Benefits
Health/dental/Vision, Life
401K
PTO, Vacation time and holiday pay
Opportunities for employment advancement in every position. (promote from within culture)