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Operations Coordinator, Residential Education at Florida… · Boca Raton
Skills
Job Description
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Position Summary:
Florida Atlantic University is seeking an Operations Coordinator. - Boca Raton, FL.
The Operations Coordinator is a 12-month full-time, live-in staff member supervised by the Assistant Director of Residential Education. The Operations Coordinator is an integral part of the Residential Education team, which ensures the development of a 450-675 bed residential community that fosters a sense of community, learning, and well-being. The Operations Coordinator supervises 18-20 Front Desk Staff and implements a residential curriculum to promote student learning and engagement. On-call responsibilities on a shared rotation supporting 4,700 residents
Summary of responsibilities:
- Manage and supervise two 24-hour desk operations.
- Interview, select, train, supervise, and evaluate Front Desk Staff student employees. Responsible for scheduling, timekeeping, tracking, and approval of student employee hours.
- Maintain key control/inventory.
- Responsible for processing charges to student accounts related to room damage, key charges, etc.
- Coordinate space changes and occupancy verification processes, in consultation with the Assignments and Contracts team.
- Assist with hall opening/closing procedures.
- Contribute to a comprehensive assessment plan and utilize data to make evidence-based enhancements to programs and services.
- Interpret and ensure compliance with departmental and university policies, guidelines, and other relevant regulations. Educate staff and students to enforce policies.
- Maintain positive working relationships with custodians, maintenance specialists, and other facilities personnel.
- Communicate with facilities staff and immediate supervisor on building needs and preventive maintenance projects.
- Facilitate fire drills, conduct routine facilities inspections, and assist with monitoring work orders and communication regarding work order status.
- Serve as a customer service representative of the department and university. Communicate with residents about housing concerns.
- Coordinate and ensure proper use of residential spaces for programs and activities. Monitor fitness/computer equipment, if applicable.
- Review desk shift reports daily and provide necessary follow-ups.
- Participate in department meetings, staff meetings, committee meetings, and one-on-one meetings.
- Coordinate summer operations for summer camps, including facility readiness and check-in/out procedures.
- Assist with summer projects such as staff training, program review, assessment, manual review, procedural guidelines, etc.
- Engage in professional development opportunities and continuous learning.
- Support university-wide initiatives and events.
- Fiscally responsible for the use of a university purchasing card.
- Serve as a Campus Security Authority and as essential personnel.
- Serve on an on-call rotation and assist with emergencies and crisis response.
- Performs other job-related duties as assigned.
FAU Benefits and PerksIf Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:
Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.
State retirement options including tax-deferred annuities and Roth 403(b) plans.
State employees Public Service Loan Forgiveness (PSLF) program.
Sick Leave Pool Program.
Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).
Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply). For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php**Explore Living in Palm Beach County**The goal is to provide local employers and new employees in the area a comprehensive guide with places to live. View it here: Discover Housing Resources in Palm Beach
Minimum Qualifications: A master's degree from an accredited institution in an appropriate area of specialization; or a bachelor's degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience required.
Salary: $43,888 annually.
Exempt Administrative, Managerial, Professional (AMP)
College or Department: Division of Student Affairs
Location: Boca Raton
Work Days and Hours: Monday - Friday, 8am - 5pm. Some nights and weekends are required.
Application Deadline: 2026-08-13
Special Instructions to Applicant: APPLICATION DOCUMENTS REQUIRED:
Resume
Cover letter
OFFICIAL SEALED TRANSCRIPTS REQUIRED:
Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.
PRE-EMPLOYMENT SCREENINGS REQUIRED:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.
REQUEST FOR ACCOMMODATIONS:
Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at accommodate@fau.edu. To contact Human Resources, please call 561-297-3057. For communication assistance call 7-1-1.