Business Development Rep - Retail at Flip in Marina del Rey, CA

Summary: Flip is a dynamic company focused on revolutionizing customer support through Voice AI. They are seeking a Business Development Representative to drive customer acquisition and collaborate with cross-functional teams to enhance market presence. Responsibilities: - Fuel the Flip Revolution in Voice Ai - Step up and become a critical driver on the Go-to-Market (GTM) team, helping us blast Flip from a category leader (1.0) to the undisputed market champion (2.0) - Be the Engine of Customer Acquisition: You are a key component of the GTM team, directly responsible for generating high-value outbound leads and securing critical meetings across our enterprise and mid-market retail segments - Your deal conversations will be dynamic, ranging from deep, complex strategies to pointed, fast-moving wins - Grow with the Flow: As we scale, you will experience increasing autonomy and exciting months ahead, accelerating your personal and professional growth as a true contributor to our retail success - Power the Cross-Functional Team: Reporting to the Business Development Manager, you will work closely with Sales, Customer Success, Marketing, Product, and Engineering - Your collaboration ensures we seize immediate opportunities while strategically laying the long-term foundation for healthcare market dominance Required Qualifications: - Relationship Builder: You thrive on engaging with people and building influential connections that translate into real business opportunities - Startup Navigator: You are relentlessly agile, navigating the high-speed, ever-changing landscape of a scaling startup with ease and adaptability - Growth Driver: You are inherently self-motivated, driven by the thrill of breaking into new market spaces and pushing the limits of your skillset - Execution Obsessed: You sweat the small stuff, understanding that precision and attention to detail are non-negotiable for delivering world-class results - Strategic Communicator: You are a strategic thinker who seamlessly connects the dots, expertly understanding and articulating our advanced product capabilities and the transformative value they deliver to prospective customers - Go All-In: You're ready to commit fully, hungry to learn, and determined to perform at your absolute best, day in and day out - Commitment to Quality: You put in the necessary time and effort, motivated by the drive to consistently deliver work you are genuinely proud of - Agile Owner: You communicate clearly and proactively embrace complete ownership, speed, and the occasional strategic uncertainty that comes with shaping a high-growth company - Team-First Collaborator: You are eager and willing to support your teammates with enthusiasm and energy, knowing that they will bring the same dedication and support to you Preferred Qualifications: - Startup Veteran: You possess the 'owner-operator' mindset, thriving on the exhilarating speed and necessary chaos of a scaling startup with an unrelenting entrepreneurial drive - Domain Advantage (A Plus!): Prior experience in the eCommerce or Customer Experience industry means you already speak our customers' language and can hit the ground running Required Skills: Customer Acquisition Important Skills: eCommerce Experience, Strategic Communication Benefits: Comprehensive healthcare, Unlimited vacation, Mandatory half week for everyone over July 4, Full week off at the end of the year, Bonus and/or commission, Equity