Director, Strategic People Partner at Flex in New York, NY

Summary: Flex is a growth-stage FinTech company headquartered in NYC that aims to enhance the rent payment experience for users. They are seeking a Director, Strategic People Partner to support the Engineering and Product teams by aligning people initiatives with business objectives and improving employee experience. Responsibilities: - Serve as a strategic partner to leaders within the Engineering and Product (R&D) teams, aligning people initiatives with key business objectives - Collaborate with other People team members to lead workforce planning, talent development, and organizational design for your departments - Act as the primary point of contact for employee concerns with the department, identifying trends and translating them into actionable strategies to address underlying departmental issues - Improve engagement through proactive employee and leader outreach, driving initiatives to improve employee experience within assigned departments - Partner with leaders and teams to cultivate an inclusive, high performing culture - Support initiatives around performance management, compensation reviews, benefits optimization, and learning & development programs - Act as the point person between the People team and the department for regular company wide initiatives (bi-annual performance reviews, engagement surveys, open enrollment) - Oversee culture-building events, such as offsites and employee engagement activities - Ensure compliance with federal, state, and local employment laws and regulations - Act as a mediator to help resolve conflicts within the department, escalating as needed - Own audits and documentation processes, collaborating with Legal and Compliance teams - Analyze and interpret people data (e.g., engagement surveys, compensation metrics) to provide recommendations for improvement within the department - Track trends within the department to proactively identify risks and develop preventative solutions - Support Talent Acquisition by providing guidance on job leveling, compensation strategies, exceptions, and onboarding best practices - Act as key decision maker for interviews, where necessary Required Qualifications: - 7+ years of experience in Human Resources - 3 years as a strategic business partner - Experience in a scaling start-up environment, with a proven ability to adapt to a dynamic setting where needs can change quickly - Previous experience in a role supporting fast-paced technical teams, particularly Engineering and Product, is highly preferred - Proven ability to think strategically at an organizational level and drive large-scale, cross-functional improvements - Highly detail-oriented and organized, with a proactive approach to providing feedback, follow-up, and updates to ensure momentum and accountability across all projects and programs - Expert project management skills with the ability to prioritize and manage multiple high priority initiatives at once - Skilled in analyzing people data and metrics, leveraging Excel/Google Sheets skills to support strategic reporting and actionable insights - Highly relational, able to connect with team members at all levels and foster a collaborative environment - Aware of your expertise, knowing when to seek input from others and escalating issues as appropriate - Confident presenting to large groups, both virtually and in person Preferred Qualifications: - Previous experience in a role supporting fast-paced technical teams, particularly Engineering and Product, is highly preferred Required Skills: Human Resources, Strategic business partnering, Scaling start-up environment experience, Supporting technical teams, People analytics, Excel, Google Sheets, Employment law compliance, Talent acquisition, Compensation strategy, Relational skills, Project management, Strategic thinking Benefits: Competitive medical, dental, and vision, Company equity, 401(k) plan with company match, Unlimited paid time off + 13 company paid holidays, Parental leave, Flex Cares Program: Non-profit company match + pet adoption coverage, Free Flex subscription