Flagstar Bank→
Branch Banking Client Consultant I -… at Flagstar Bank · Farmingto…
Entry LevelOn-siteFull-timeFarmington Hills/28177 Orchard Lake Road/112033$35k–$47k/yr
Skills
financial servicessalesrisk managementcomplianceapproachability
Job Description
Summary: Flagstar Bank is a financial institution seeking a Branch Banking Client Consultant I-Float. This role involves traveling between assigned branches to provide high-quality financial services, assisting clients with their account needs, and ensuring operational standards are met while helping the team achieve branch goals.
Responsibilities:
- Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative
- Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner. Delivers client engagement and Education. Meet behavioral activity goals as defined by Retail Leadership including but not limited to referrals
- Deliver timely and accurate daily financial transactions; striving for no controllable preventable losses. Understand and adhere to all applicable bank policies and regulations
- Performs special projects, and additional duties and responsibilities as required
- Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations
Required Qualifications:
- Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
- Minimum experience required: 0 – 3 years of customer service and sales experience
Preferred Qualifications:
- Experience in financial services industry
Required Skills: Financial Services, Sales, Risk Management, Compliance, Approachability
Benefits: Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program., Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.
Benefits
Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.
Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.