Huntington Lead Shelter Coordinator at Flagstaff… · Flagstaff

HUNTINGTON LEAD SHELTER COORDINATOR Location: Flagstaff, Arizona *seeking those with availability on weekends.* Part-time or full-time Responsibilities • Lead the team by example demonstrating informed decision making, honesty, transparency, and appropriate rapport building with staff, clients, and all community partners. • Maintain a positive working relationship with coordinators, case managers, and on-site service providers to ensure continuity of care. • Responsible for attending team meetings and/or training. • Conduct regular team meetings with Coordinators to ensure consistency, addressing areas for improvement, and recognizing their contributions. • Always maintain a high level of professionalism, including but not limited to vendors, requests, and all community partners. • Maintain a quality crisis intervention and seek appropriate support to assist in difficult or emergency client situations. • Manage communication with the public service program and donors/volunteers as they arise. • Maintain confidentiality; that individual rights are protected, all services are confidential, and no information is shared without consent. • Maintain and monitor sanitary conditions, and report concerns as needed to Shelter Manager. • Become trained and skilled with the HMIS system (includes documentation, entries, training). • Ensure HMIS data quality control processes are complete and accurate. • Monitor all Standard Operating Procedures (SOP’s) to ensure compliance. • Communicate and coordinate assign team roles, when necessary. • Consult with the Shelter Manager as needed and as appropriate. • Communicate with the staff from the previous shift during shift change and summarize events to staff responsible for the next shift. • Responsible for reviewing and maintaining accurate and up-to-date documentation: End of Shift reports, consequence list, incident reports, significant client interaction reports, significant event reports, and property walk sheets. • As requested, work weekends, additional shifts and holidays. • Perform all other duties as assigned aligned with program goals. Qualifications • Knowledge of the homelessness population, medically vulnerable individuals, substance abuse, domestic violence, addictions, criminal background, and individuals with disabilities. • Knowledge and understanding of Flagstaff Shelter Service resources, and ability to navigate community resources for clients. • Knowledge and skill to provide and model de-escalation and conflict mediation for shelter clients and staff. • Ability to intervene and appropriately de-escalate crisis situations while providing oversight and supervision so that a safe and healthy environment is always maintained. • Knowledge of operating basic computer software programs and systems. • Knowledge of strong work ethics in the workplace. • Knowledge of basic application of confidentiality. • Skills in active listening and critical thinking. • Skills in sound judgement and decision making. • Skills with strong written and verbal communication. • Ability to be dependable in attendance and job performance. • Ability to meet attendance, overtime (if necessary), and other reliable requirements of the job. • Ability to multitask and perform well under pressure. • Ability to be flexible and adaptable to the changing needs of the organization. • High school education, GED, or the equivalent. • 2 years of experience working in a human services field or equivalent knowledge, skills, and abilities preferred. • CPR/First Aid Certification preferred. • Food Handlers Certification preferred. • Driver’s License preferred.