Facility Operations Coordinator at Flagship… · San…

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Job Summary

The Facility Coordinator performs reception duties, oversees facility management for assigned office location, plans and executes corporate events, provides skilled procurement assistance, and provides assistance with catalog vendor management and strategic sourcing of indirect goods and services. This position will work closely with all levels of Facilities and clients to ensure services delivered meet expectations.

Job Description

Essential Functions

• Director of First Impressions – Escort vendors during visits, ensuring adherence to site protocols.
• Implements and executes all programs associated with facilities management of multiple offices to include work orders, building maintenance, and cleanliness
• Is owner of budget for designated offices’ expenses
• Assist in setting up and breaking down equipment and furniture for office events.
• Perform daily inspections using a client's technology tool (smartphone or laptop) to ensure all spaces are clean, organized, and presentable.
• Manage and restock supplies, ensuring availability as needed.
• Organize storage spaces and maintain inventory records using a client's technology tool, coordinating with Facilities Manager for reordering supplies.
• Troubleshoot minor furniture issues and perform basic repairs as needed.
• Provide excellent customer service to internal stakeholders by addressing complaints or issues promptly and professionally.
• Ensure compliance with health and safety regulations and actively participate in safety drills.
• Respond to service tickets through ServiceNow, ensuring SLAs are met.
• Collaborate on special facilities projects as directed by the Facilities Manager. (Example: furniture inventory, MAC requests, office furniture refresh)
• Handle shipping and receiving duties when the Logistics Coordinator is unavailable.
• Work cross-functionally with leadership to implement operational infrastructure projects
• Develop and maintain a positive, supportive environment, consistent with Flagship’s values.
• Provides skilled assistance with procurement and indirect sourcing
• Procurement help desk moderator
• Additional duties as assigned

Knowledge and Skills

• Must have exceptional attention to detail.
• Related experience in Facilities Services.
• Strong organizational and time management skills, and ability to prioritize.
• Must be a self-starter and driven.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and analytical abilities.
• Must be proficient with Microsoft Office.
• Ability to adjust to a fluctuating operations volume, and the pressures of a time sensitive delivery schedule.

Education and Work Experience

• Bachelor's degree in business administration, communications, or a related field is desired but not required.
• 2-5 years of progressive work experience in an administrative/office management/facilities management role or 5 years in transferable professional experience
• FMP certification preferred

Work Environment

• Fast paced office environment.
• High sense of urgency
• The noise level in the work environment is usually moderate.
• Exposed to a combination of normal office type environments, and shop environments.
• Regularly exposed to dust, odors, oil, fumes and noise.

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Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, talk or hear. Physical requirements include stooping, standing, climbing and occasional lifting of a minimum of 40 lbs. of office and facilities equipment. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Work Authorization

Authorized to work in the U.S.

Equal Employment Opportunity Employer

Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Americans with Disabilities Act

Under the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!