Intern Associate Platform Engineer at Five9 in Remote

Summary: Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. The Intern Associate Platform Engineer position is an entry-level role that will introduce the applicant to Five9's products and methodologies while contributing to the Professional Services Team. Responsibilities: - Learn Five9 products and processes - Gain a working understanding of contact center terminology, processes, and telephony requirements - Help to develop processes and documentation for a formalized Associate Platform Engineer Program - Participate in opportunities to apply related knowledge in both a practice environment as well as production environments - As knowledge develops, become more involved in actual client project implementation work - Effectively communicate with internal and external stakeholders Required Qualifications: - 2+ years college education with focus on computer sciences or related field - Exposure to a Contact Center environment a plus - Ability to work in a remote environment with little oversight or direction - Inquisitive and not afraid to ask questions - Self-starter possessing excellent time management skills - Able to manage multiple activities simultaneously while being reviewed at a management level for growth - Excellent verbal and written skills required - Strong technical aptitude in learning object-based development tools - Must have strong aptitude in developing and maintaining positive and productive relationships with clients - Solid communication skills, both verbal and written - Ability to understand and quickly translate needs into strategies for a solution - Works well and collaborates in a team environment Preferred Qualifications: - Multiple development language/tool experience a plus Required Skills: Object-based Development Tools, Contact Center Environment, Client Relationship Management, Multiple Development Languages/Tools, Inquisitiveness