Business Development Rep (Bay Area) at Five9 in San Francisco, CA

Summary: Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. As a member of the Business Development Team, you will be responsible for generating pipeline for our Small/Mid-size and Enterprise Sales Teams, presenting Five9 to prospects and meeting sales quotas. Responsibilities: - Qualifying OUTBOUND leads from Marketing and converting them into sales opportunities - Meeting quota of qualified sales opportunities for Five9's field sales team - Make 50-80 calls per day, with additional touch points by e-mail - Proactively and promptly process all leads to with the appropriate disposition - Qualify prospects based on established criteria of Fit, Budget, Authority, Need and Time, and gather critical sales intelligence - Deliver consistently against quota, despite imperfect systems and processes - Initiate relationships and develop rapport with prospects by anticipating needs and understanding unique customer environment - Effectively articulate the Five9 value proposition by phone and e-mail - Continuously log activities and intelligence into Salesforce.com - Proactively provide focused feedback on every aspect of the business including sales tools, prospect intelligence, and results from marketing campaigns - Work closely with the sales and marketing teams to continuously improve demand generation processes and best practices Required Qualifications: - Bachelor's degree required - Work experience in a lead generation setting - High-caliber cold calling skills - Familiarity with common office software and CRM - Proven track record of achieving corporate quotas and goals - Ability to handle objections and educate prospects in a consultative manner - Demonstrated curiosity, resourcefulness, motivation, and initiative - Professional business acumen, strong communication skills, strong presence, and confidence - Highly team oriented – must be able to accept and contribute new ideas - Excellent time management with ability to multi-task, prioritize, etc Preferred Qualifications: - Experience selling enterprise products/services, especially SaaS, or other technology is a plus Required Skills: Lead Generation, Cold Calling, CRM Software, Salesforce, Sales Quota Achievement, Consultative Selling, Enterprise Sales, SaaS Sales, Office Software, Confidence Benefits: Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost., Short & Long-Term Disability, Basic Life Insurance, 401k saving plan with employer matching, Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents, Generous employee stock purchase plan, Paid Time Off, Company paid holidays, Paid volunteer hours, 12 weeks paid parental leave