Sales Associate at Five Below in Lansing, Michigan, 48917

Summary: Five Below is a dynamic retail company that thrives on providing an energetic shopping experience. They are seeking a part-time Sales Associate who will deliver outstanding customer service, drive sales, and ensure the store operates smoothly. The role involves assisting customers, promoting store events, and collaborating with the team to meet company goals. Responsibilities: - Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently - Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability - Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales - Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible - Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner - Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment Required Qualifications: - At least 16 years old - Available to work a flexible schedule - Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices) - Good communicator with the ability to engage with customers - Able to handle customer interactions and potential issues/concerns courteously and professionally - Use basic information-gathering skills to solve problems - Ability to learn procedural knowledge acquired through on-the-job training Required Skills: Cash Register Operation, Merchandise Stocking, Product Knowledge, Suggestive Selling, Promotion Awareness, Inventory Management Benefits: Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! [benefits.fivebelow.com/public/welcome](https://benefits.fivebelow.com/public/welcome), Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. [crewservices.zendesk.com/hc/en-us/requests/new](https://crewservices.zendesk.com/hc/en-us/requests/new)