Senior Quality Engineering Lead at Fiserv in Alpharetta, GA

Senior Quality Engineering Lead Location: Alpharetta, Georgia Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Quality Engineering Lead What does a successful Senior Quality Engineering Lead do at Fiserv? A successful Senior Quality Engineering Lead at Fiserv owns end-to-end software quality for critical payment and financial technology platforms. They set the quality strategy, embed shift-left practices, and drive measurable improvements in stability, security posture, and release confidence. They partner across Engineering, Product, SRE/Operations, and Security to scale automation, strengthen CI/CD quality gates, and reduce production incidents that impact customers. What you will do? Lead quality engineering strategy for one or more product domains, driving measurable improvements in defect escape rate, production incidents, and change failure rate. Establish and operationalize quality standards across teams, including test strategy, coverage expectations, coding standards, and release criteria. Drive shift-left quality by embedding validation earlier in the SDLC using automated unit/integration testing, static analysis, contract testing, and security scans. Design, build, and scale test automation frameworks across UI, API, integration, and performance testing, and define/enforce CI/CD quality gates (thresholds, regression, release readiness, risk-based execution). Leverage AI-assisted development and code review, partner with SRE/Operations using monitoring-driven insights, lead RCA and corrective/preventative actions, publish quality metrics/dashboards, present risk insights to leaders, coach teams via playbooks/training, and ensure security/compliance/audit alignment. What you must have? 10+ years of experience in Quality Engineering, Software Engineering, or Test Automation. 3+ years leading quality strategy across multiple teams or a large product area. Hands-on automation experience across 3+ test types (UI, API, system integration, performance). 1+ modern CI/CD pipeline implemented with defined quality gates (pass/fail thresholds, regression strategy, release readiness). What would be nice to have? 3+ years of experience in financial services and/or regulated technology environments. 1+ year of experience applying AI-assisted development or AI-assisted code review in an engineering workflow. 2+ years owning quality metrics dashboards (e.g., defect leakage, incident trends, change failure rate, test effectiveness). This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv.  Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.