ADFAN - Evaluator at Firstsource in Guaynabo, Puerto Rico, PR

The Evaluator (Social Work) will be responsible for receiving and analyzing cases from the abuse hotline.

Requirements:

• Master's degree in Social Work
• Up-to-date License
• Minimum of one year of experience in Customer Service and/or health-related settings
• Experience with computerized systems
• Orientation and commitment to customer service
• Excellent verbal and written communication skills
• Availability for rotating shifts 24/7, 8-hour shifts (including weekends)

What are the benefits of being part of our team in the Health sector?

• Regular Contract
• Medical Plan
• Retirement Plan
• Enjoyment of leave
• In-service training, regulatory aspects, and health
• 24/7 Telemedicine service
• Opportunities for growth and development
• Contributing to the health and well-being of the population

Job Type: Part-Time

Work Location: Remote - hybrid in Guaynabo, PR

At TeleMedik Group, we do not discriminate in our hiring processes based on race, color, religion, sex (including gender identity and sexual orientation), national origin, age, disability, or genetic information, in compliance with the regulations of the Equal Employment Opportunity Commission (EEOC). We are committed to an inclusive work environment where all our candidates have the opportunity to participate, grow, and develop professionally. We look forward to your application!